Recrutement de 01 Assistant aux systèmes informatiques

Localité : Libye / TRIPOLI
Domaine : Informatique
Niveau : Non precise
Entreprise recruteur : Organisation des Nations Unies (ONU)

Recrutement de 01 Assistant aux systèmes informatiques
Niveau d'études: Non précisé
Expérience: 8 ans
Expire le: 07-04-2023

ONU Carrière
Tripoli, Libya
vacance de poste

Intitulé publication: Assistant aux systèmes informatiques, FS5
Intitulé code d’emploi: Assistant aux systèmes informatiques
Département / Bureau: Mission d'appui des Nations Unies en Libye
Lieu d'affectation: TRIPOLI (LIBYA)
Période de candidature: - 07 avril 2023
No de l’appel á candidature: 23-Information Management Systems-UNSMIL-205184-F-Tripoli (M)
Staffing Exercise N/A

Valeurs fondamentales de l'ONU: intégrité, professionnalisme, respect de la diversité

Cadre organisationnel
This position is located within the Field Technology Unit (FTU) in the Mission Support Service of the United Nations Support Mission in Libya. The position is based in Tripoli, Libya (Tripoli is classified as a Hardship "E" duty station and a non-family duty station). The incumbent will be under the overall supervision of the Chief of Field Technology Unit (FTU).

On 28 October 2022, the Security Council, by its resolution 2656 (2022) extended the mandate of United Nations Support Mission in Libya (UNSMIL) until 31 October 2023, as set out in resolution 2542 (2020) and paragraph 16 of resolution 2570 (2021). The Security Council, in resolution 2542 (2020), tasked UNSMIL, as an integrated special political mission, in full accordance with the principles of national ownership, to exercise mediation and through its good offices to: (i) further an inclusive political process and security and economic dialogue; (ii) further the continued implementation of the Libya Political Agreement; (iii) help consolidate the governance, security and economic arrangements of the Government of Libya, including support for economic reform in collaboration with international financial institutions; (iv) help to achieve a ceasefire and, provide appropriate support to its implementation; (v) support subsequent phases of the Libyan transition process, including the constitutional process and the organisation of elections; (vi) coordinate and engage closely with international actors including neighboring countries and regional organisations; (vii) provide support to key Libyan institutions; (viii) support, on request, the provision of essential services and delivery of humanitarian assistance, including in response to the COVID-19 pandemic, in accordance with humanitarian principles; (ix) monitor and report abuses and violations of human rights and violations of international humanitarian law, including sexual violence in conflict, notably through the effective deployment of women and
child protection advisers; (x) provide support in securing uncontrolled arms and related materiel and countering their proliferation; and (xi) co-ordinate international assistance, and provision of advice and assistance to Government-led efforts to stabilise post-conflict zones, including those liberated from Da'esh. The Security Council, through resolution 2570 (2021), tasked UNSMIL to provide support to the Libyan-led and Libyan-owned ceasefire monitoring mechanism including through the facilitation of confidence-building measures and the scalable and incremental deployment of UNSMIL ceasefire monitors.

Within the limits of delegated authority, the Information Systems Assistant will be responsible for performing the following duties:

•Assists with the planning of all information systems projects within the Mission, monitoring the progress of the systems analysis, design, development, testing and implementation of new, moderately complex systems, and/or, participates as a member of a team with responsibility for major components of more complex systems;
•Assists with the management of the Information Systems budget, formulating and monitoring budget allocations and expenditures, verifying funding and ensuring no overrun occurs;
•Supports the development of technical specifications for the procurement of innovation equipment and contractual services, and coordinates the technical evaluation of offers and proposals received;
•Handles all aspects of contract administration including the establishment of service level agreements with vendors and charge back policy for users;
•Assists the team with the development of strategies to implement global Innovation systems projects originating out of DFS/ICTD and the Mission;
•Assists the team with the development, implementation and monitoring of information systems standards, guidelines and procedures;
•Assists the team with the development of detailed systems and other functional specifications and user documentation as required;
•Provides advice to users, analyzing user requirements and translating these into new applications; determines application systems integration and linkage issues;
•Maintains, upgrades or enhances existing user systems; troubleshoots and provides continuing support, to include resolving difficult problems, advising on the use of new techniques, monitoring transactions to measure performance and continued effectiveness of Innovation systems, etc;
•Supports the team with the development of training materials, operating and user manuals and trains staff in the use of assigned systems;
•Assists with the development of disaster recovery plans relating to information systems and ensures appropriate planning and training of those responsible;
•Researches, analyses and evaluates new technologies and makes recommendations for their deployment;
•Participates in writing reports and papers on systems-related topics, system requirements, information strategy etc;
•Develops the yearly work plan, mentors and supervises personnel of the Unit;
•Coordinate, assist, where appropriate conduct feasibility studies, project planning and development, proofs-of-concepts, prototyping, and implementation of new technologies.
Innovation & Technology Systems
•Participates in the development of plans for major Innovation & Technology systems' projects within the mission, monitoring the progress of the design, installation and commissioning of various networks and systems;
•Develop research and development (R&D) framework, methods and plans, and monitor research program and budgets for R&D;
•Identify ICT gaps and undertake assessments, research and/or study to determine appropriate measures to address the gaps or technology limitations;
•Undertake substantive technical engagements with internal stakeholders, including the sectors and field offices, as well as external partners and providers as deemed necessary and appropriate;
• Plan, coordinate, and design the underlying infrastructure that integrates multiple sensors and emergent force protection or sustainment technologies;
• Develop solution in Proof-of-Concept environment including testing, training and documenting infrastructure solutions; • Provides guidance to, and may supervise, new/junior staff, consultants, etc.
• Performs other duties as required by the Chief FTU and or immediate supervisor.

Professionalism: Knowledge of Information Systems and Telecommunications Technologies for large and complex organizational environments; ability to organize and manage diverse and cross-functional groups, across geographically dispersed locations, for institutional systems in conflict and post conflict areas; conceptual and strategic analytical capacity to understand information system and business operational issues so as to thoroughly analyze and evaluate critical systems matters; knowledge of administrative, budgetary, financial, procurement and human resources policies and procedures; ability to provide specialized advice on a broad range of ICT issues to the Senior Management of the Mission; ability to produce reports and papers on technical issues and to review and edit the work of others; ability to apply UN rules, regulations, policies and guidelines in work situations. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.

Communication: Speaks and writes clearly and effectively. Listens to others, correctly interprets messages from others and responds appropriately. Asks questions to clarify, and exhibits interest in having two-way communication. Tailors language, tone, style and format to match the audience. Demonstrates openness in sharing information and keeping people informed.

Technological awareness: Keeps abreast of available technology. Understands applicability and limitations of technology to the work of the office. Actively seeks to apply technology to appropriate tasks. Shows willingness to learn new technology.

High school diploma or equivalent is required. Training/certifications in computer science, information systems, mathematics, statistics or related telecom engineering field is desirable.

Job - Specific Qualification
A technical or vocational certificate in ITIL is desirable.

A technical or vocational certificate in Project Management is desirable.

A technical or vocational certificate in Microsoft Office 365 applications including Power Application is desirable.

Relevant training in Network Security, UMOJA roll mapper/SLO and iNeed system is required.

Relevant training in Business Relations Management is desirable.

Expérience professionnelle
At least eight (8) years of progressively responsible experience in Information Systems and Technology, or related area is required.

Experience with the UN SAP applications and trained in the related UN incident management escalation of the UN SAP process from client to tier 3, and related liaison access is required.

Experience in creating Office 365 power application (including power apps, BI reports and automation) is required.

Experience in managing the FTS service/support unit is required.

Minimum of 5 years’ experience in a 3rd Line role, specializing in network support in an enterprise environment, Network Protocols - TCP/IP, LAN/WAN technologies, routers, switches, VPNs, MPLS, SDWAN and Network security including firewalls and port level are desirable.

Experience providing services in a conflict or post-conflict setting either in the United Nations common system or comparable international organization is desirable.

Connaissances linguistiques
English and French are the working languages of the United Nations Secretariat. For the position advertised, fluency in English is required and knowledge of Arabic is desirable.

Méthode d'évaluation
Previously rostered candidates are not subject to any further assessment and as such, will not be invited for such an assessment.

Notice spéciale
This "Recruit from Roster" job opening is only open to roster applicants who are already placed on pre-approved rosters, following a review by a United Nations Central Review Body. Only roster applicants who were placed on rosters with similar functions at the same level are considered to be eligible candidates. Eligible applicants receive an email inviting them to apply. Rostered applicants are encouraged to apply only if they are interested and available to take up the position at the duty station/s specified in the Job Opening. Applying to this job opening carries an expectation to accept the offer, if selected.

The United Nations Secretariat is committed to achieving 50/50 gender balance in its staff. Female candidates are strongly encouraged to apply for this position.

Charte des Nations Unies
Aux termes du paragraphe 3 de l’Article 101 de la Charte des Nations Unies, la considération dominante dans le recrutement du personnel doit être la nécessité d’assurer à l’Organisation les services de personnes possédant les plus hautes qualités de travail, de compétence et d’intégrité. Ne seront pas retenues les candidatures des personnes qui ont commis des violations du droit international des droits de l’homme, des violations du droit international humanitaire, des actes d’exploitation, d’atteintes ou de harcèlement sexuels, ou au sujet desquelles il existe des raisons plausibles de croire qu’elles ont été impliquées dans la commission de tels actes. L’expression « exploitation sexuelle » désigne le fait d’abuser ou de tenter d’abuser d’un état de vulnérabilité, d’un rapport de force inégal ou de rapports de confiance à des fins sexuelles, y compris mais non exclusivement en vue d’en tirer un avantage pécuniaire, social ou politique. On entend par « atteinte sexuelle » toute atteinte physique de nature sexuelle commise par la force, sous la contrainte ou à la faveur d’un rapport inégal, ou la menace d’une telle atteinte. Le harcèlement sexuel s'entend de tout comportement déplacé à connotation sexuelle raisonnablement propre ou de nature à choquer ou humilier, lorsqu'il entrave la bonne marche du service, est présenté comme une condition d'emploi ou crée au lieu de travail un climat d'intimidation, d'hostilité ou de vexation, et lorsque ce comportement est assez grave pour justifier le licenciement de son auteur. La candidature de personnes qui ont commis des infractions autres que des infractions mineures au code de la route ne sera pas retenue.

Sera dûment prise en considération l'importance d'un recrutement effectué sur une base géographique aussi large que possible. Aucune restriction ne sera imposée par l'Organisation à l'accès des hommes et des femmes, dans des conditions égales, à toutes les fonctions, dans ses organes principaux et subsidiaires. Le Secrétariat de l'Organisation des Nations Unies est un espace non-fumeurs.

La considération dominante dans l’engagement, la mutation ou la promotion du personnel est la nécessité de s’assurer les services de personnes possédant les plus hautes qualités de travail, de compétence et d’intégrité. En acceptant une offre d’engagement, les membres du personnel sont soumis(es) à l’autorité du Secrétaire général, qui peut leur assigner l’une quelconque des tâches ou l’un quelconque des postes de l’Organisation des Nations Unies, conformément à l’alinéa c) de l’article 1.2 du Statut du personnel. Dans ce contexte, tous les membres du personnel recrutés sur le plan international sont tenus de changer de fonctions périodiquement à l’intérieur d’un même lieu d’affectation ou dans un autre lieu d’affectation, dans les conditions fixées par le Secrétaire général.

Les candidats sont invités à respecter scrupuleusement toutes les instructions disponibles sur la plateforme de recrutement en ligne Inspira. Pour des informations plus détaillées, ils ou elles peuvent consulter le manuel d'instructions pour le candidat, en cliquant sur le lien hypertexte « Manuels » sur le côté supérieur droit de la page d'accueil de leur compte Inspira.

Les candidatures feront l'objet d'une évaluation et d'un examen préalables sur la base des informations soumises conformément aux critères d'évaluation de l'avis de vacance de poste et aux dispositions législatives internes applicables de l'Organisation des Nations Unies, notamment la Charte des Nations Unies, les résolutions de l'Assemblée générale, le Statut et le Règlement du personnel, les textes administratives et les directives. Les candidats doivent fournir des informations exhaustives et précises conformément aux instructions fournies sur la plateforme Inspira. Une fois la candidature envoyée, aucune modification, suppression ou révision, ni aucun ajout ou changement ne pourra être fait. Il sera procédé à une vérification des références des candidats faisant l'objet d'une attention particulière pour s'assurer de l'exactitude des renseignements qu’ils ont fournis dans leur candidature.

Les avis de vacance de postes publiés sur le Portail des carrières sont retirés à 11:59 p.m. (heure de New York), le jour de la date limite de dépôt des candidatures.

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