Recrutement de 01 CVM Manager - Enterprise Business Unit

Recrutement de 01 CVM Manager - Enterprise Business Unit
CDI - CVM Manager - Enterprise Business Unit
CVM Manager - Enterprise Business Unit
ref :L7346V65 | 21 oct. 2024

date limite de candidature : 21 janv. 2025

Giza Egypt - Egypte

Purpose of the job





Manage the B2B Customer Value Management to enhance the customers engagement with an unmatched experience to guarantee better revenue monetization and higher penetration.





Duties and responsibilities





Manage the CVM team with the focus of data and recharging acceleration
Develop base management strategy and implementation of activities across all segments for customer revenue enhancement, base retention, churn control and unmatched experience
Introduce and design new CVM models to fulfil the main KPIs
Analyze and monitor the customers behavior and trends on daily basis
Plan all CVM campaigns and projects to achieve related KPIs efficiently
Manage all stakeholders that will be part of the execution to ensure that all campaigns developed by CVM are reliably executed in systems and other customer channels
Own the base segmentation to guarantee high customer engagement with a profitable margin
Measure the campaigns pick up and propose moves in a response to the initiatives results/impact




Job specification





Education





Bachelors degree from a recognized university in Business Marketing, Business administration, Economics Experience





Experience





7-10 years experience (Minimum of 4 years of CVM experience (preferably in Telecommunication industry)





Skills and abilities





Ver high analytical skills
Fluent in English
Advanced Microsoft skills
Minimum awareness of AI capabilities
Power BI is a plus
Flexibility & ability to work in a team
Strong Communication Skills
contrat
CDI