Recrutement de 01 Head of Career Transitions and Learning Operations

Localité : Italie / ROMA
Domaine : Ressource humaine
Niveau : Non precise
Entreprise recruteur : World Food Programme

Career Opportunities: Head of Career Transitions and Learning Operations

- Limited Fixed Term
- Europe, Western - Italy - Rome
- Working Job Language (1) - HUMAN RESOURCES
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WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status or disability.

Are you a seasoned Learning Specialist interested in further developing your professional experience while contributing to ending global hunger? Are you passionate about helping those in need? Would you like to join a global organisation investing in its people?

If so, an exciting & fulfilling career awaits you! Join our diverse and passionate team that works on varied and international projects directly contributing to saving & changing millions of lives around the globe.


Applications must be submitted by Friday, 30th June 2023 (11:59 PM CET).


The United Nations World Food Programme (WFP), a highly prestigious, reputable & world’s largest humanitarian organization, operating in more than 120 countries and territories, bringing life-saving assistance in emergencies, building pathways to peace, stability and prosperity for people recovering from conflict, disasters and the impact of climate change and supporting sustainable and resilient livelihoods for a world with zero hunger.

At WFP, people are at the heart of everything we do and the vision of the future WFP workforce is one of diverse, committed, skilled, and high performing teams, selected on merit, operating in a healthy and inclusive work environment, living WFP's values (Integrity, Collaboration, Commitment, Humanity, and Inclusion) and working with partners to save and change the lives of those WFP serves.

To learn more about WFP, visit our website: UN World Food Programme (WFP) and follow us on social media to keep up with our latest news: YouTube, LinkedIn, Instagram, Facebook, Twitter.


WFP is a 2020 Nobel Peace Prize Laureate
WFP offers a highly inclusive, diverse and multicultural working environment
WFP invests in the personal & professional development of its employees through a range of trainings, accreditation, coaching, mentorship and other programs as well as through internal mobility opportunities
A career path in WFP provides an exciting opportunity to work across various country, regional and global offices around the world, and with passionate colleagues who work tirelessly to ensure that effective humanitarian assistance reaches millions of people across the globe
We offer an attractive compensation package (please refer to the Terms and Conditions section)


Reporting to the Chief, HRMTC, this role is responsible for leading the Career Transitions portfolio, delivering high-profile development interventions for Field Leaders transitioning into new roles. The role is also responsible for leading the for end-to-end management of Learning Operations for all the corporate learning programs delivered across the branch. A significant increase in L&D global interventions offered by HRMTC in the past three years has resulted in the need for a centralized, integrated approach to learning operations to provide a seamless delivery service to the business. The role will also be responsible for leading strategic projects and initiatives in close liaison with the branch Chief; including linking with the HRM Front Office to report branch data; interpretation of documents and drafting of communication on behalf of the branch. Finally, the role is intended to build the long-term capability of the branch through skills and knowledge transfer and develop the future talent pipeline

KEY ACCOUNTABILITIES (not all-inclusive)

Lead the project team and guide multiple SMEs (including senior leadership) to initiate, design and manage a suite of global programmes that support Field Leaders and staff to transition into new roles including:
CD/DCD Programme - a high-profile blended Programme to support all CDs/DCDs including those new to the role and those who self-identify development gaps.
Heads of Area/Heads of Field Office- a blended general management Programme to support a Head of Field Office to ‘run a Field Office’
National Officers Programme (HORIZON) – a comprehensive blended career development program for National Officers/SC professionals
General Service Staff Programme (BRIDGE) – a program drawing on selected critical cross-functional skills for GS staff to increase their change agility and ensure their preparedness for the future

Lead the team and manage external vendors to initiate, design and manage organizational Learning Operations for all corporate programs spanning across Leadership Development, Career Transitions, and Critical Skills including:
Nomination, application, and registration processes; program communication & scheduling
Programme evaluation
Management of vendors who deliver on operations
Management of POs and invoicing
Management of centralized report generation
Management of translators (WAE team of translators)

In close liaison with the Branch Chief, provide strategic guidance via:
Coordinate the implementation of the branch strategy, annual work-planning, budget utilization and uptake and branch performance reviews
Lead the organizational development branch wide projects and establish collaboration platforms
Liaise with the HRM Front Office to report branch initiatives and review corporate documents requiring inputs from Chiefs.
Interpret HRM documents, edit, review as required and draft responses on behalf of the branch
Prepare branch documents and coordinate branch communication with WFP employees

Contribute to:
Other initiatives in the team - contribute experience and expertise to emerging initiatives such as program content for critical skills, HCM skills inventory, team wellness proposal and the development of future talent for the field project, act as a mentor.
Longer-term capacity development and succession planning for the branch by knowledge transfer, skills development and on the job coaching



You have:

University degree in Organisational Development, Psychology, Learning and Development, Social Sciences or relevant field or First University degree with additional years of related work experience or qualifications.


You have:

Minimum of 8 years of relevant experience in leading learning and development /organisational development initiatives in global context with demonstrated team leadership experience.


You have:

Excellent command of English - fluency (level C) in oral and written English is essential.
Intermediate knowledge (level B) of a second official UN language is desirable: Arabic, Chinese, French, Russian, Spanish, and/or Portuguese (A WFP’s working language).


• Demonstrated experience in building and leading high performing teams
• Experienced in developing or working with capability/competency development frameworks
• Evidence of designing and delivering effective capability development solutions at scale
• Strategic Business Partnering skills and experience of collaborating with a wide range of stakeholders across various parts of organisations to co-create solutions with strong buy-in and ownership
• Track record of managing and partnering with external vendors to deliver high quality results
• Ability to leverage and implement technology in the field of personal and organisational development
• Excellent project management skills and record of delivering results
• Personal resilience to adapt to change
• Forward thinking- ability to anticipate and seek out innovative solutions to meet organisational needs
• Strong interpersonal and communication skills


These are the standards of behaviour expected for this position that guide HOW we work together to accomplish our mission.

Leads by Example with Integrity

Upholds WFP values, principles, and standards: Instils a sense of ownership in self and others to uphold the WFP values, principles and standards
Respects others and values diversity: Upholds a culture that values diversity, using respectful and inclusive language, and holds those who do not respect others to account
Stays focused and calm under pressure: Stays focused and calm when under pressure, encourages others to do the same and offers guidance and support to manage difficult and challenging environments
Demonstrates humility and a willingness to learn: Demonstrates humility and promotes a willingness to learn and share knwoledge, frequently seeking and acting on feedback, and pursuing opportunities to develop

Drives Results and Delivers on Commitments

Deliver results for maximum impact: Identifies and aligns outcomes to the strategic vision, holding self and others accountable for the delivery and quality of operational results
Delegates appropriately: Delegates responsibly and provides appropriate support empowering others to deliver on strategic objectives
Adapts readily to change: Responds readily to change showing high tolerance for uncertainty in different contexts and adapts accordingly

Fosters Inclusive and Collaborative Teamwork

Demonstrates inclusive leadership by ensuring psychological safety where ideas and issues can be raised freely
Gives timely and constructive feedback: Provides development opportunities to support a learning culture and gives timely and constructive feedback
Builds and shares new perspectives: Seeks out, trusts and listens attentively to diverse views to capture, learn, build and share new perspective within teams and networks

Applies Strategic Thinking

Communicates and fulfils WFP's vision and strategic outcomes to deliver meaningful solutions
Embraces curiosity and new ways of doing things. Designs and leads innovation when relevant
Analyses and evaluates data: Gathers data and different perspectives, takes expert advise, shares knowledge, and uses systems approach to inform decision making
Considers the impact of decisions: Makes complex decisions, considering the immediate and long term risks and implications for teams, projects and other initiatives

Builds and Maintains Sustainable Partnerships

Builds partnerships: Initiates and builds networks of strategic partnerships by identifying and promoting opportunities for mutual areas of interest and benefit
Collaborates to deliver common objectives: Collaborates with partners to deliver common objectives by sharing information and co-creating innovative solutions with beneficiaries when appropriate

Different expectations of behaviour are defined depending on your grade and role/responsibilities within WFP


A Limited Fixed-Term Appointment (LFT) position is a non-mobile staff appointment in the international professional category for a limited period of up to 2 years.

WFP offers an attractive compensation and benefits package in line with ICSC standards ( including basic salary, post adjustment, relocation entitlement, visa, travel and shipment allowances, 30 days’ annual leave, home leave, an education grant for dependent children, a pension plan, and medical insurance.

The selected candidate will be required to relocate to Rome, Italy to take up this assignment.


We strongly recommend that your profile is accurate, complete and includes your employment records, academic qualifications, language skills and UN Grade (if applicable)
Once your profile is completed, please apply, and submit your application
Please make sure you upload your professional CV in the English language
Kindly note the only documents you will need to submit at this time are your CV and Cover Letter
Additional documents such as passport, recommendation letters, academic certificates, etc. may potentially be requested at a future time
Please contact us at [email protected] in case you face any challenges with submitting your application
Only shortlisted candidates will be notified

WFP has a zero-tolerance approach to conduct such as fraud, sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. All selected candidates will be expected to adhere to WFP’s standards of conduct and will therefore undergo rigorous background verification internally or through third parties. Selected candidates will also be required to provide additional information as part of the verification exercise. Misrepresentation of information provided during the recruitment process may lead to disqualification or termination of employment

WFP will not request payment at any stage of the recruitment process including at the offer stage. Any requests for payment should be refused and reported to local law enforcement authorities for appropriate action.

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