Recrutement de 01 IPT Change and Release Manager

Recrutement de 01 IPT Change and Release Manager
Niveau d'études: Non précisé
Expérience: 3 ans
Expire le: 20-09-2022
orange
Cairo, Egypte
IPT Change and Release Manager

Ref : 570747 | 22 Jun 2022

Date limite de candidature : 20 Sep 2022

CityStars, Cairo, Égypte - Egypte

Votre rôle

Responsibilities

Manage all IPT infrastructure operating at H/W and S/W release levels recommended by Vendors or at approved levels within OBS Engineering Guidelines.
Manage complex non standard change activities on IPT platform.
Perform Feasibility study and risk assessment of new changes.
Initiate Change Advisory Board (CAB) with all stakeholders to discuss release/change management activities.
Initiate & lead CAB to approve or reject significant release/change projects.
Schedule change projects, and ensure availability of required resources (human, hardware, or software).
Interface with different teams involved in the change activities ensuring successful release/change.
Review all change projects for effectiveness and efficiency.
Lead continual improvement plans for Enterprise Telephony Change Management
Work with Global process owners for process improvements, workload analytics etc.

Votre profil
Education/certification
Engineering, Computer Sciences or Telecommunications degree.
CCNP Voice or relevant experience.
ITIL certification is a plus

Experience
Minimum 3-4 years on IP Telephony experience / Data services.
Experience on Cisco IPT service implementation (CallManager, Voice mail system, attendant servers etc…)
Multi-vendor knowledge is a plus.
Virtualization technology/service knowledge (VMware, etc…)is a plus.
IP & Voice release management technical and design experience.
Project Management experience is a plus.
Ability to interface with multiple internal teams

professional skills
Customer Oriented Attitude.
Proactive.
Good interpersonal and communication skills.
Good time management, and organizational skills.
Good Presentation skills.
The ability to combine in-depth technical knowledge with outstanding customer service skills.
Problem Solving Skill.
Taking charge of complex projects and ensuring successful delivery on time.
Team Spirit.

Le plus de l'offre

Entité
Customer Services & Operations

Contrat
CDI