Recrutement de 01 Lead Logistics Manager - SCM

Recrutement de 01 Lead Logistics Manager - SCM
Niveau d'études: Non précisé
Expérience: 5 ans
Expire le: 03-01-2023

Maersk Line
Durban, South Africa
Transports et logistique
Lead Logistics Manager - SCM

ZA - Durban

Opportunité
Are you interested in joining a dynamic team at the heart of developing logistics products to meet customers' needs, remove complexities and simplify customers' supply chain? We are looking for someone to join our organization in South Africa (SA). An opportunity to challenge your limits and develop personally and professionally. Join us... we'll be happy to have you

In this role, you will be responsible for delivering superior customer service to multicarrier intermodal standalone customers, you will proactively identify issues and mitigate them ensuring they are resolve quickly, coach, motivate and build a high-performing team, lead by example, inspire and energize the teams. Closely collaborate with other teams within and across Area. Actively build strong relationships with customer

RESPONSIBILITIES
Coach and lead the CX team
Drive transformations and change management projects
Ensuring team adheres to the standard processes and customer specific lOP's and monitors respective KPI's
Support onboarding of new team members
Actively build strong relationships with customers and gain an understanding of their business, service needs, drivers, and desires
Help resolve all customer issues and engage relevant stakeholders as required to facilitate timely and effective solutions Own customer experience. Lead the team to achieve best-in-class Customer Service

QUALIFICATIONS & REQUIREMENTS
Should have a minimum of 5 years in a leadership position
Should have experience in Freight forwarding, logistics and services or in other related industries
Must have proven experience in successfully managing a team
Strong knowledge of local logistics operations and infrastructure, competition and systems
Detailed oriented
Cost consciousness
Knowledge and relationships with key
Local stakeholders i.e. local supplier markets for insourced physical products

**This job ad will close on the 3rd of January 2023, if successful, our recruiter will contact you to have a further discussion about your application**

Informations supplémentaires
Ref. R50476

A.P. Moller - Maersk is an integrated container logistics company working to connect and simplify its customer's supply chains. As the global leader in shipping services, the company operates in 130 countries and employs roughly 70,000 people. With simple end-to-end offering of products and digital services, seamless customer engagement and a superior end-to-end delivery network, Maersk enables its customers to trade and grow by transporting goods anywhere - all over the world.