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Recrutement de 01 OMT Common Services Associate

Localité : Ghana / Accra
Domaine : Marketing / commercial
Niveau : BAC + 3
Entreprise recruteur : PNUD

Recrutement de 01 OMT Common Services Associate
Niveau d'études: Bac
Expérience: 6 ans
Expire le: 28-03-2023

PNUD
Accra, Ghana
OMT Common Services Associate

Accra, Ghana

Job Identification
9173

Locations
Accra, Ghana

Posting Date
03/14/2023, 02:44 PM

Apply Before
03/28/2023, 02:44 PM

Job Schedule
Full time

Agency
UNDP

Grade
NPSA-6

Vacancy Type
National Personnel Service Agreement

Practice Area
Governance

Bureau
Regional Bureau for Africa

Contract Duration
1 Year with Possibility for extension

Education & Work Experience
High School certificate

Vacancy Timeline
2 Weeks

Job Description
Background

UNDP is committed to achieving workforce diversity in terms of gender, nationality and culture. Individuals from minority groups, indigenous groups and persons with disabilities are equally encouraged to apply. All applications will be treated with the strictest confidence.

UNDP does not tolerate sexual exploitation and abuse, any kind of harassment, including sexual harassment, and discrimination. All selected candidates will, therefore, undergo rigorous reference and background checks.

The UN Secretary-General launched on 1 January 2019 a bold and new global reform which repositioned the UN Development System to deliver more effectively and efficiently with the achievement of the 2030 Agenda and the Sustainable Development Goals. As part of this reform, UN Resident Coordinator Offices (UN RCO), under the leadership of an empowered and independent UN Resident Coordinator - the highest-ranking official of the UN Development System and Representative of the UN Secretary-General at country level - support countries in the achievement of their development priorities and the attainment of the SDGs. The OMT and Common Services Associate works in close collaboration with the members of the OMT and provides direct support to the OMT Secretariat for effective planning, development, coordination and implementation UN Efficiency Reforms led by UNCT Ghana (Business Operations Strategy, Local Shared Service Center, Common Premises ).

The Common Services Administrative Associate will use the UNDP systems which requires working in close collaboration with the UNDP’s Operations and is expected to comply with UNDP standard and procedure. He or she will work with other UN agencies' staff to exchange information and ensure consistent service delivery.

The position is also responsible for planning and management of the inter-agencies common services resources.

Duties and Responsibilities
Within limits of delegated authority, the incumbent will be responsible for the following duties:

SUPPORT IMPLEMENTATION OF THE UN BUSINESS OPERATIONS STRATEGY (BOS) 2.0 IN GHANA:

Support operationalization of the BOS 2.0, including its monitoring, assessment of achievements and client satisfaction levels, annual review and reporting.
Support establishment of Local Shared Services Center which will provide dependent services to the UN entities in Ghana.
Liaise with the UN Development Coordination Office and UN agencies in the country on relevant guidelines and processes.
Support implementation of various ICSC Surveys (DSA, Place to Place, Local and Hardship classification).
Undertake relevant outreach activities and conduct briefings with UN staff members on relevant issues.
Keep abreast of latest innovations and developments related to the UN’s efficiency reform
Identify good practices and lessons learned in the implementation of the UN’s efficiency reform at the country level.

COORDINATE AND SUPPORT UN INTERAGENCY PROCESSES AND TASKS RELATED TO COMMON BUSINESS OPERATIONS:
Serve as the Secretariat of relevant interagency groups and mechanisms, such as the UN Operations Management Team.
Provide expertise and overall technical support to the Head of RCO on common business operations and operational issues.
Lead and/or support interagency task teams in completion of selected tasks.
Work with the RCO TL and OMT Chair to integrate business operations into key programmatic areas that impinge on global priorities – for example in the areas of Climate Change, Greening the Blue, data and M&E, and the Prevention agenda as well as Preparedness for emergencies.
In close cooperation with the RCO’s gender, human rights and disability inclusion focal point, support integration of the Agenda 2030’s leave no one behind principle, including disability inclusion and gender equality, into the UN’s operations.

COORDINATE THE EFFECTIVE PLANNING, MANAGEMENT AND EXPENDITURE
Under the guidance and direction of the OMT, develop and submit workplan for the common services in the OMT workplans.
Preparation, dissemination and support to implementation of opportunities for collaboration to improve efficiency and effectiveness of common services.
Support administration of cross-UN activities at UNCT and OMT level such as the UNCT and OMT Retreats
Contribute to the collection and analysis of data and identification of trends or patterns and provides draft insights through graphs, charts, tables and reports using data visualization methods for data-driven planning, decision-making, presentation and reporting.
Document requirements and background information used for data analysis.

4. TRACKING OF FINANCIAL RESOURCES:

Management and monitoring of common services budget implementation as well as identifying areas, where services can be improved and/or cost reduced
Provide professional expertise and support to the OMT on management of financial resources for common services.
Support audits, and review and take corrective action on audit findings, as appropriate.

ENSURES EFFECTIVE AND EFFICIENT SUPPORT TO THE UN OPERATIONS MANAGEMENT TEAM (UN OMT):

Supports the development of UN OMT annual workplan and annual budget
Supports the development and the annual review of the Business Operations Strategy
Supports the implementation of common services plans including resource mobilization in support of common operations where needed
Supports to Task Forces working on initiatives under the OMT
Supports the OMT in conducting various UN survey and reviews. When required, to coordinate responses from UN OMT members
Provides background information of common services activities for OMT chair and OMT members as well as any required reports
Organizes OMT meetings, to provide related updates and follow ups, to ensure that the items discussed at meetings are properly reported.


6. THE INCUMBENT OF THE POSITION SHALL AVOID ANY KIND OF DISCRIMINATORY BEHAVIOR INCLUDING GENDER DISCRIMINATION AND ENSURE THAT

Human rights and gender equality is prioritized as an ethical principle within all actions;
Activities are designed and implemented in accordance with “Social and Environmental Standards of UNDP”;
Any kind of diversities based on ethnicity, age, sexual orientation, disability, religion, class, gender are respected within all implementations including data production;
Differentiated needs of women and men are considered;
Inclusive approach is reflected within all actions and implementations, in that sense an enabling and accessible setup in various senses such as disability gender language barrier is created;
Necessary arrangements to provide gender parity within all committees, meetings, trainings etc. introduced.

Institutional Arrangement

The position is located in the UN Resident Coordinator's Office in Accra, Ghana and the management of the position is done in close coordination with UNDP. The position reports to the Head of Office, RCO with matrix reporting to OMT Chair.

Competencies
Core

Achieve Results:

LEVEL 1: Plans and monitors own work, pays attention to details, delivers quality work by deadline.

Think Innovatively:

LEVEL 1: Open to creative ideas/known risks, is pragmatic problem solver, makes improvements.

Learn Continuously:

LEVEL 1: Open minded and curious, shares knowledge, learns from mistakes, asks for feedback.

Adapt with Agility:

LEVEL 1: Adapts to change, constructively handles ambiguity/uncertainty, is flexible.

Act with Determination:

LEVEL 1: Shows drive and motivation, able to deliver calmly in face of adversity, confident.

Engage and Partner:

LEVEL1: Demonstrates compassion/understanding towards others, forms positive relationships.

Enable Diversity and Inclusion:

LEVEL 1: Appreciate/respect differences, aware of unconscious bias, confront discrimination

Thematic Area

Name

Definition

Business Direction and Strategy

Effective Decision Making

Ability to take decisions in a timely and efficient manner in line with one’s authority, area of expertise and resources

Business Management

Communication

Ability to communicate in a clear, concise, and unambiguous manner both through written and verbal communication; to tailor messages and choose communication methods depending on the audience

Business Management

Customer Satisfaction/Client Management

Ability to respond timely and appropriately with a sense of urgency, provide consistent solutions, and deliver timely and quality results and/or solutions to fulfill and understand the real customers' needs.

Business Direction & Strategy

Effective Decision Making

Ability to take decisions in a timely and efficient manner in line with one’s authority, area of expertise and resources

Digital & Innovation

Tech literacy

Ability to apply new digital tools or adapting their original use to create new insights, fresh perspectives or develop solutions. Understand the potential as well as the limitations of certain technological developments; being able to identify how technology can add value when it's used as a ""means to an end"".

Digital & Innovation

Systems thinking & transformation

Understand that complex problems need a non-reductionistic, holistic approach. Ability to explore challenges from multiple

Required Skills and Experience

Education:
A high school degree with additional 6 years of relevant experience will be given due consideration in lieu of Bachelor's degree in business or accounting

Certification in Finance, Accounting, data analytics, business analytics or data science programs is an advantage.

Experience:

Minimum 6 years for candidate with high school degree or minimum 2 year for candidate with bachelor degree preferably in the UN Common

or other similar international organisations/NGOs is required system or other programme support service would be preferrable. Experience in handling administrative, finance, admin and general operations in the development project.

Previous working experience in coordinating processes involving different stakeholders is desirable.

Solid experience in the administrative and finance reporting, particularly in relation to any required administrative supporting documents for implementation of projects‘ activities. Experience in handling of web-based management systems.

Required Skills

Experience in the usage of computers and office software packages (MS Word, Excel, etc);

A minimum of one year or more of working experience in data analytics or related area is desirable.

Desired skills in addition to the competencies covered in the Competencies section

Advanced knowledge of MS software packages (Excel, MS Word, Power Point etc.).

Required Language(s)
English


Disclaimer

Important information for US Permanent Residents ('Green Card' holders)

Under US immigration law, acceptance of a staff position with UNDP, an international organization, may have significant implications for US Permanent Residents. UNDP advises applicants for all professional level posts that they must relinquish their US Permanent Resident status and accept a G-4 visa, or have submitted a valid application for US citizenship prior to commencement of employment.

UNDP is not in a position to provide advice or assistance on applying for US citizenship and therefore applicants are advised to seek the advice of competent immigration lawyers regarding any applications.

Applicant information about UNDP rosters

Note: UNDP reserves the right to select one or more candidates from this vacancy announcement. We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.

Scam warning

The United Nations does not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it. Furthermore, please note that emblems, logos, names and addresses are easily copied and reproduced. Therefore, you are advised to apply particular care when submitting personal information on the web.



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