Description du poste
TotalEnergies recrute pour le poste de Recrutement de 01 Retail Manager à Maputo, Mozambique dans le secteur Transport et Logistique. Retrouvez ci-dessous les informations essentielles de l’offre, les responsabilités, le profil demandé et les conditions de candidature.
Recrutement de 01 Retail Manager
Retail Manager
Pays
Mozambique
Ville
MAPUTO
Lieu de travail
MAPUTO-JULIUS NYERERE(MOZ)
Société employeur
TotalEnergies Marketing Moçambique, SA
Domaine
Commerce
Type de contrat
CDI
Expérience
Minimum 6 ans
Contexte et environnement
Market in which the position operates : Price regulated market - for fuel only. Aggressive competition.
Typology of contacts related to the position : Internal & external
Stakeholders connected to the position : Service station dealers, MANCOM, Municipalities.
Contacts related to the position : Level 3: level 2 + The position requires negotiation skills
Reflection horizon of the position : Medium-term (1-3 years)
Time horizon for the position's reflection : Implement instructions by optimizing processes
Activités
The Retail Manager position is responsible for :
- To effectively manage and minimise HSE risk within area of responsibility by ensuring:
* Compliance with all HSE Policies, rules, guidelines and legal requirements
* Promotion of safe working environment and positively contributing to the company HSE KPIs and risk reduction strategies
* That HSE competency requirements are identified & enforced within area of responsibility
- Know, respect and ensure compliance with the Company's Code of Conduct.
- Ensures that all the group procedures, tools and methods related to the network are fully understood and implemented
- Implements the sales and credit policy defined by the Network Director.
- Ensure achievement of Fuel and non-Fuel targets and manages achievements along the year.
- Recruit new dealers as per the group procedures and practices and negotiate in order to sign the contract and assess dealer
performance.
- Ensure profitability achievement using the provided tools (P&L, TEMPO,…)
- Supervises the Top Service campaigns and associated animation events (dealers’ convention, pump attendant contest...);
- Organize the training sessions for the Network teams and stations staff so to develop the organization competences, in connection
with the DC Trainer;
- Proposes the qualitative and quantitative objectives for the NTW Director’ approval so as to meet the return of investments
objectives, monitor the sales performances and correct the deviances.
- Prospect new partners with assistance of its sales forces and NTW Developer, according to the Network development strategy
defined by the NTW Director
- Is responsible for respecting the credit policy, covering the outstanding values and meeting the account reconciliation objectives.
- Develop the competencies of the sales forces by training, motivating, meeting and assistance.
- Ensure respect and implementation of the retail priority controls
- Retail contract management
- Control daily station's activities, manage staff, and ensure customer satisfaction.
Profil du candidat
Qualification level required for the position : Level 6 = Bachelor’s or equivalent level
Technical skills required for the position : - Inventory & Stock Management - Financial Acumen - Digital & Retail Management Tools
- Compliance & Safety Standards - Sales - Technical Knowledge of Retail Equipment
Behavioral competencies required for the position : - Interpersonal skills - Communication Skills - Leadership & Team Management
- Emotional Intelligence - Problem-Solving & Decision-Making - Time Management & Organization
Language skills required for the position : - Portuguese - English
Certification required for the position : No
Specific knowledge required for the position : Knowledge about the products Service station environment and invariants
Level of experience required for the position : Minimum: 4–5 years in retail or sales, ideally with team supervision.
Informations supplémentaires
TotalEnergies valorise la diversité, promeut le développement individuel et offre des opportunités d'emploi égales à tous les candidats.
Retail Manager
Pays
Mozambique
Ville
MAPUTO
Lieu de travail
MAPUTO-JULIUS NYERERE(MOZ)
Société employeur
TotalEnergies Marketing Moçambique, SA
Domaine
Commerce
Type de contrat
CDI
Expérience
Minimum 6 ans
Contexte et environnement
Market in which the position operates : Price regulated market - for fuel only. Aggressive competition.
Typology of contacts related to the position : Internal & external
Stakeholders connected to the position : Service station dealers, MANCOM, Municipalities.
Contacts related to the position : Level 3: level 2 + The position requires negotiation skills
Reflection horizon of the position : Medium-term (1-3 years)
Time horizon for the position's reflection : Implement instructions by optimizing processes
Activités
The Retail Manager position is responsible for :
- To effectively manage and minimise HSE risk within area of responsibility by ensuring:
* Compliance with all HSE Policies, rules, guidelines and legal requirements
* Promotion of safe working environment and positively contributing to the company HSE KPIs and risk reduction strategies
* That HSE competency requirements are identified & enforced within area of responsibility
- Know, respect and ensure compliance with the Company's Code of Conduct.
- Ensures that all the group procedures, tools and methods related to the network are fully understood and implemented
- Implements the sales and credit policy defined by the Network Director.
- Ensure achievement of Fuel and non-Fuel targets and manages achievements along the year.
- Recruit new dealers as per the group procedures and practices and negotiate in order to sign the contract and assess dealer
performance.
- Ensure profitability achievement using the provided tools (P&L, TEMPO,…)
- Supervises the Top Service campaigns and associated animation events (dealers’ convention, pump attendant contest...);
- Organize the training sessions for the Network teams and stations staff so to develop the organization competences, in connection
with the DC Trainer;
- Proposes the qualitative and quantitative objectives for the NTW Director’ approval so as to meet the return of investments
objectives, monitor the sales performances and correct the deviances.
- Prospect new partners with assistance of its sales forces and NTW Developer, according to the Network development strategy
defined by the NTW Director
- Is responsible for respecting the credit policy, covering the outstanding values and meeting the account reconciliation objectives.
- Develop the competencies of the sales forces by training, motivating, meeting and assistance.
- Ensure respect and implementation of the retail priority controls
- Retail contract management
- Control daily station's activities, manage staff, and ensure customer satisfaction.
Profil du candidat
Qualification level required for the position : Level 6 = Bachelor’s or equivalent level
Technical skills required for the position : - Inventory & Stock Management - Financial Acumen - Digital & Retail Management Tools
- Compliance & Safety Standards - Sales - Technical Knowledge of Retail Equipment
Behavioral competencies required for the position : - Interpersonal skills - Communication Skills - Leadership & Team Management
- Emotional Intelligence - Problem-Solving & Decision-Making - Time Management & Organization
Language skills required for the position : - Portuguese - English
Certification required for the position : No
Specific knowledge required for the position : Knowledge about the products Service station environment and invariants
Level of experience required for the position : Minimum: 4–5 years in retail or sales, ideally with team supervision.
Informations supplémentaires
TotalEnergies valorise la diversité, promeut le développement individuel et offre des opportunités d'emploi égales à tous les candidats.
