Niveau d'études: Bac
Expérience: 5 ans
Expire le: 25-08-2023
orange
Giza, Egypte
Senior CRM Engineer
Ref :L9XWY4YY | 25 May 2023
Date limite de candidature : 25 Aug 2023
Smart Village Giza Egypt - Egypte
Purpose of the job
Handling CRM requirements, starting from feasibility study, design, implementation, integration , Go-live activities, and overseeing junior team members.
Duties and responsibilities
Lead development team.
Study new CRM requirements and make a complete feasibility assessment.
Responsible on development & integration tasks.
Accept and validate new features implementation, software upgrades and new products and services.
Responsible on tasks / projects planning.
Responsible on production stability.
Job specification
Education
Bachelor degree in Telecommunication and Electronics Engineering or Computer Science
Experience
- 5+ years of CRM experience.
- Experience on Siebel CRM (preferred 17+ Siebel version).
- Configure application using EAI, Workflow, and related tools.
- Design and develop new/modify business components, business objects, applet, views and screen as per the customer requirements.
- Design Siebel workflows and other business process scenarios using Siebel tools.
- Create/modify database objects like tables, columns and index required to meeting customer requirements.
- Provides technical expertise on key decisions and priorities related to CRM (Customer Relationship Management) architecture solutions.
- Analyzes and translates business and technical requirements into an structural blueprint outlining Siebel solutions that will achieve the desired business objectives.
- Conceptualizes, defines, designs, develops, tests, deploys and maintains application releases in a Siebel environment.
- Diagnoses and resolves technical issues.
- Works in close collaboration with business and technology partners to evaluate, design and/or integrate new functionality into existing Siebel applications.
- Performs user and access administration on designated systems and applications, in accordance with the defined policies, standards and procedures of the organization.
- Skilled on UNIX scripting, Oracle and programing skills
- Skilled in Oracle SQL
- Very good English both written and spoken.
- Project management Skills
Contrat
CDI
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