Recrutement de 01 Senior IT Business Analyst Manager - Logistics

Recrutement de 01 Senior IT Business Analyst Manager - Logistics
Niveau d'études: Non précisé
Expérience: Non précisé
Expire le: 16-11-2023

APM Terminals
Cape Town, South Africa
Transports et logistique
Senior IT Business Analyst Manager - Logistics

ZA - Cape Town

Opportunity
Would you like to be part of a value-driven, commercially oriented international environment where we enable global trade every day? As the Senior IT Business Analyst Manager – Logistics, you will be part of an internal support team which treats Maersk and other operational groups as their customers. The position is a dynamic role comprehensive of being a WMS application specialist and understanding the operations process with additional responsibilities related to project management, technical writing, and continuous improvement. Our team has a range of initiatives including supporting flawless new customer onboardings and new system implementations, driving process standardization, proliferating best practices across the organization, supporting in digital transformation, and more.

WHAT WE OFFER:
When you join Maersk, you’ll find that the world is your workplace. You’ll work in a culturally diverse, stimulating environment, surrounded by new ideas and different ways of doing things. We believe in individual performance within highly professional teams supported by our distinctive values. To us teamwork means acceptance, respect, dedication, and the idea that we can achieve more when we all pull together.

Living our values means competing in the marketplace in an ethical way so our name is synonymous with being a credible and valuable business partner. Through Constant Care and Humbleness, we strive to prepare for the future, while never forgetting that our customers and competitors are key to our ability to improve. In our daily work Uprightness and Our Employees mean that transparency and accountability in everything we do go hand in hand with being an inspiring, challenging place to work. At Maersk, we take pride in hiring the best person for the job – irrespective of gender, age, nationality, or religious belief.

KEY RESPONSIBILITIES:
Supporting and driving new customer implementations

Supporting and driving IT system implementations

Supporting and driving digital transformation efforts as well as helping create the initiatives

Problem solving dynamic operational and/or systemic challenges

Documenting processes and support in training and implementation of the processes

Influencing change with continuous improvement mindset geared towards identifying and eliminating safety and compliance issues, service issues, and operational inefficiencies

Evaluating use of tools used by operators to ensure maximum ROI on investments

Develop reporting tools and KPIs to maximize visibility into trends of the business

Ad-hoc customer requests

Lead new business and systems implementations

Perform Level 1 and 2 Warehouse Management System (WMS) configurations

Technical writing of Business Requirement Documents (BRD), Standard Operating Procedures (SOP), IOPs, and creation of process maps

Train users on systems and processes

WHO WE ARE LOOKING FOR:

Someone with:
An Engineering/ Computer Science/ Supply Chain graduate with knowledge of WMS system(s)

Knowledge of supply chain operations and warehousing, transportation

Knowledge of MS Office products

Ability to quickly learn new systems or software.

Ability to write clear and concisely

Ability to approach all situations with tact, high emotional intelligence, diplomacy, and discretion

Strong communication skills, verbal and written

Customer focused

Adaptive to change and able to work well under pressure

Self-driven and motivated

Organized

Additional info
Ref. R80334

A.P. Moller - Maersk is an integrated container logistics company working to connect and simplify its customer's supply chains. As the global leader in shipping services, the company operates in 130 countries and employs roughly 70,000 people. With simple end-to-end offering of products and digital services, seamless customer engagement and a superior end-to-end delivery network, Maersk enables its customers to trade and grow by transporting goods anywhere - all over the world.