Recrutement de 01 Service Transition Specialist

Recrutement de 01 Service Transition Specialist

Niveau d'études: Non précisé
Expérience: Non précisé
Expire le: 19-12-2023
orange
Antananarivo, Madagascar
Service Transition Specialist

Ref :576136 | 20 sept. 2023

Date limite de candidature : 19 déc. 2023

Madagascar Antananarivo - Madagascar

Votre rôle
Perform provisioning of Orange Video and collaboration offers
Provision video Endpoints and customers on tools and ensure information are available on all internal tools
Manage and ensure good configurations and connectivity of new video endpoints, Provision endpoints for monitoring and ensure no alarms present during deployment.
Perform Acceptance test for Video deployments, along with customers and project managers.
Handover endpoints/ solutions to Operations as per checklist and process.
Ensure activity of Video Change Desk: Welcome, classify, manage, and implement customers change Requests.
Identify and lead continuous improvement initiatives to optimize processes and maintain SI data integrity of OVP Offers.

Votre profil
High school Diploma, International Baccalaureate or equivalent and Minimum 2 years diploma or degree
Excellent communications skills. Fluent in English and French (verbal and written)
Knowledge and technical skills: Good IP Knowledge (CCNA or equivalent),
Other skills: Demonstrated ability to work under pressure & multi-task
Value teamwork, good time management and organizational skills, Flexibility in work hours required and a willingness to learn and expand knowledge.

Le plus de l'offre
The selected candidate will:

Work in a dynamic and fun team to make awesome happen.
Be provided trainings on the different tools and technologies.
Be coached by the video team experts on an individual basis.
Be provided a medical insurance along with a meal allowance.
Be allocated a 13th month bonus and a performance bonus twice a year that could represent more than a 14th month.
Be provided company transport to return home after 18h00.
Be part of a great team that regularly won sport internal tournament with the best supporter’s team.
And finally join an engaging company which take care of its employees and can offer challenging career path.
If you have a degree / diploma in IT, with or without experience, do not hesitate to apply.

Contrat
CDI