Recrutement de 01 Staff Counsellor, P3, Fixed Term,

Localité : Somalie / Mogadiscio
Domaine : Santé
Niveau : BAC
Entreprise recruteur : UNICEF

Recrutement de 01 Staff Counsellor, P3, Fixed Term,
Contract type: Fixed Term Appointment
Duty Station: Mogadishu
Level: P-3
Location: Somalia
Categories: Executive Management
UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential.

Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone.

And we never give up.

For every child, Hope

The fundamental mission of UNICEF is to promote the rights of every child, everywhere, in everything the organization does — in programs, in advocacy and in operations. The equity strategy, emphasizing the most disadvantaged and excluded children and families, translates this commitment to children’s rights into action. For UNICEF, equity means that all children have an opportunity to survive, develop and reach their full potential, without discrimination, bias or favoritism. To the degree that any child has an unequal chance in life — in its social, political, economic, civic and cultural dimensions — her or his rights are violated. There is growing evidence that investing in the health, education and protection of a society’s most disadvantaged citizens — addressing inequity — not only will give all children the opportunity to fulfill their potential but also will lead to sustained growth and stability of countries. This is why the focus on equity is so vital. It accelerates progress towards realizing the human rights of all children, which is the universal mandate of UNICEF, as outlined by the Convention on the Rights of the Child, while also supporting the equitable development of nations.

Strategic office context:

The Staff Counsellor will work in close coordination with Country Management Team Emergency Coordinators, , HR, Staff Association, Peer Support Volunteers (PSVs), Regional Staff Counselor, the UN Medical Clinic and the network of UN Staff Counsellors. Frequent field missions within Somalia are required.

How can you make a difference?

1. Under the guidance of the Regional Staff Counsellor and in collaboration with the Country Management Team and HR, facilitate the development, implementation of a well-being programme addressing the psychosocial needs identified with an aim of improving staff well-being for UNICEF Somalia:

Assist in developing the programme framework;
Develop strategies for implementing the framework;
Monitor the impact of the framework on the country level;
Lobby and provide input for improvement.
2. Facilitate the provision of effective psycho-social support to staff, leadership, and managers, prioritizing emergency locations with the aim of mitigating stress and boost protective factors by:

Providing support and advice to the leadership and managers in offices on healthy work practices and approaches on how to effectively support staff and encourage resilience. Recommend suitable staff support strategies to managers during and following emergencies and other crises.
Providing staff with individual and/or group counselling as needed (i.e. assessment, short-term intervention, referral);
Contributing to identification of creative ways of building a network of external mental health providers available to provide services to Somalia and Nairobi based staff.
Coordinating the Peer Support Volunteers (PSVs) Programmes and staff wellbeing activities.
Coordinate with UNDSS, agency counsellors and PSVs to ensure the provision of adequate psychosocial support during emergencies.
Assess and monitor psycho-social needs and issues affecting the wellbeing of staff.
Design and provide training and awareness raising activities for staff and managers on trauma as well as strengthening healthy workplace practices to the extent possible.
Regular reaching out and visits to staff in field offices.
3. Provide Critical Incident Stress Management to groups- and/or individual staff following critical incidents. A holistic approach to critical incident management is used and may include services such as practical support, psycho-education, psychological first aid, strategic advice to leadership, family support and individual or group interventions. The Staff Counsellor will be responsible for:

Contacting the affected staff member(s) and offering information about typical stress reactions, support- and referral information;
Facilitating appropriate traumatic stress interventions, following a critical incident or traumatic event;
Recommending and arranging for individual and/or group follow-up support to staff and their dependents.
Provide pre and post-deployment briefings/debriefings to new staff.
4. Monitoring and oversight: Providing on a regular basis statistics and trends on issues related to staff well-being, whilst maintaining confidentiality. Alert the Chief HR on trends that may be of concern in offices or offices requiring targeted support or Managerial intervention. Capture lessons learnt and best practices for dissemination as appropriate.

To qualify as an advocate for every child you will have…

Advance University Degree in counselling, clinical psychology or related mental health profession. Additional training or certification in Trauma and Stress Management is an added advantage.
At least five (5) years of national and international work experience in staff support, mental health, cross cultural communications, counselling and related areas preferably gained within the UN system or international development/humanitarian aid sector, more particularly in emergency contexts.
Experience of in-country support to staff in emergency and high demanding working environment
Able to work effectively in a multi-cultural environment.
Ability to quickly negotiate effectively by exploring a range of possibilities.
Ability to quickly build rapport with individuals and groups; maintains an effective network of individuals across organizational departments.
Contributes and tries out innovative approaches and insights
Demonstrates resiliency when working under pressure and constricted working environment
Fluency in English is required. Knowledge of other UN Language or language of the duty station is an asset.
For every Child, you demonstrate...

UNICEF’s Core Values of Care, Respect, Integrity, Trust and Accountability and Sustainability (CRITAS) underpin everything we do and how we do it. Get acquainted with Our Values Charter: UNICEF Values

UNICEF competencies required for this post are…

(1) Builds and maintains partnerships (2) Demonstrates self-awareness and ethical awareness (3) Drive to achieve results for impact (4) Innovates and embraces change (5) Manages ambiguity and complexity (6) Thinks and acts strategically (7) Works collaboratively with others.

During the recruitment process, we test candidates following the competency framework. Familiarize yourself with our competency framework and its different levels: competency framework here.

UNICEF is here to serve the world’s most disadvantaged children and our global workforce must reflect the diversity of those children. The UNICEF family is committed to include everyone, irrespective of their race/ethnicity, age, disability, gender identity, sexual orientation, religion, nationality, socio-economic background, or any other personal characteristic.
We offer a wide range of benefits to our staff, including paid parental leave, breastfeeding breaks and reasonable accommodation for persons with disabilities. UNICEF strongly encourages the use of flexible working arrangements.
UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. UNICEF is committed to promote the protection and safeguarding of all children. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check.


UNICEF’s active commitment towards diversity and inclusion is critical to deliver the best results for children. For this position, eligible and suitable female candidates are encouraged to apply.

Mobility is a condition of international professional employment with UNICEF and an underlying premise of the international civil service.

Only shortlisted candidates will be contacted and advance to the next stage of the selection process.

UNICEF only considers Higher education qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU), United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed at

UNICEF appointments are subject to medical clearance.  Issuance of a visa by the host country of the duty station, which will be facilitated by UNICEF, is required for IP positions. Appointments are also subject to inoculation (vaccination) requirements, including against SARS-CoV-2 (Covid). Government employees that are considered for employment with UNICEF are normally required to resign from their government before taking up an assignment with UNICEF. UNICEF reserves the right to withdraw an offer of appointment, without compensation, if a visa or medical clearance is not obtained, or necessary inoculation requirements are not met, within a reasonable period for any reason.

Advertised: 14 Mar 2023 E. Africa Standard Time
Deadline: 23 Mar 2023 E. Africa Standard Time

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