Recrutement-Technical Service Transition Manager - OBSIT

Localité : Egypte / Caire
Domaine : Transport et Logistique
Niveau : Non precise
Entreprise recruteur : ORANGE

Recrutement-Technical Service Transition Manager - OBSIT
Niveau d'études: Non précisé
Expérience: Non précisé
Expire le: 09-08-2022
orange
Cairo, Egypte
Informatiques, Télécommunications
Technical Service Transition Manager - OBSIT

Ref : 567308 | 11 mai 2022

Date limite de candidature : 09 août 2022

Egypt Cairo - Egypte

Votre rôle
Cloud Operations and service transition team is responsible of providing support to Orange Business Services internal project teams & implementing monitoring of their projects, configuring and supporting ELK for logs and data services, working closely with MAC support team (Managed Application Over Cloud) on transition phases till getting the applications on production
The team is also representing SRE transversal team in Egypt
The scope of this "Service Transition Manager" job is to ensure the following tasks are fulfilled

Technical responsibilities:

Handle, diagnose and route in real-time incoming requests
Develop monitoring scripts to monitor applications, system performances and data availability
Provide administration services on some applications
Working in devops mode for all applications hosted in the cloud, this includes (but not limited to):
Fully understanding the functionality of applications to help them define their QoS matrixes
Implementing the monitoring configuration for cloud-based applications
integration with the project teams from the think phase
working on the build phase of any new cloud solution and making sure it is correctly handed over to the run (ex: ELK, any new monitoring solutions, chaos management solutions, etc..)
managing and maintaining a central repository for the monitoring of cloud applications and the integration with the different GITs of each projec

Functional responsibilities:

Communication with all project stackholders
Track data & provide needed information to management
Capacity and resource management for transaction/support activities
Management and coordination of Go2Cloud projects
Ensuring quality of service and following the process for application migration
Acting as the link between the build and the run phases
Proposing to the project teams the most suitable monitoring solution
Enhancing the overall monitoring process
Representing the team with different stakeholders within the organization
Having full autonomy within the team

Votre profil
Functional Skills:

Excellent troubleshooting skills
Strong ability to work in a team
Excellent written and verbal communication skills
Time management
Autonomy to work on different issues

Technical Skills:

Good understanding of cloud hosting solutions and architecture including Docker, Docker Swarm, Kubernetes.
Good understanding of monitoring solutions as Prometheus, PromQl, ..etc
ELK (Elasticsearch, Logstash, and Kibana)
Due to the variety of the supported applications, the proficient knowledge in two or more of the below domains is mandatory:
Operating system administration & scripting (Windows, Linux)
Database administration (Oracle, Sybase, SQL Server, MySQL)
Web Services (SOAP, REST)
Development using one of this list (Python, Java, ASP.NET, node.js, C# ,PHP, react.js)
Continuous delivery tools (GIT pipeline, Jenkins, and Ansible)
Security protocols (ethical hacking is a plus)
Good experience in working in agile and DevOps
Good understanding of micro-services architecture approaches
Good understanding of network architecture
ITIL foundation knowledge (certificate is a plus)
Project management skills PMP or Prince2 is a plus

Educational background:

B.Sc. in computer science or equivalent
Fluent in English
Fluent in French is a plus
8+ years of experience working within the IT field

Le plus de l'offre

Entité
Customer Marketing& Innovation

Contrat
CDI

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