Localité : Côte d'Ivoire / Abidjan Domaine : Sociologie Niveau : Non precise Entreprise recruteur : Maersk Line
Recrutement de 01 CWA Area Head of Customs Delivery
Niveau d'études: Non précisé
Expérience: 5 ans
Expire le: 01-09-2023
Maersk Line
Abidjan, Côte d'Ivoire
Transports et logistique
CWA Area Head of Customs Delivery
CI - Abidjan
Opportunity
Would you like to be part of a value driven, commercially oriented international environment where we enable global trade every day? As the CWA Area Head of Customs Delivery, you will lead the Customs Services Delivery customers through an effective organization.
You will be responsible for building and managing a high performing team whiles nurturing the Customs Delivery team through coaching and leadership.
KEY RESPONSIBILITIES:
Meet the established business goals and supervise operational procedures- including new business implementation
Drive continuous improvement and collaborate with rest of the functions to build the operational base for a true integrated customer experience
Deliver a second to none service to customers as well as maintain effective and efficient operational set-ups and procedures
Offer solutions to challenges and resolving issues that are critical to improving performance and profitability for both the company and the customer on a day-to-day level
Support the organization in promoting the CHB product
Communicate and liaise with relevant people and functions within the customer’s organization, customs authorities and Maersk offices locally and abroad building relationships between all parties for mutual benefit
Continuously follow up on all customs clearance processes
Leadership/Talent Management:
Set clear objectives and guide team to achieve targets and performance standards
Ensure coaching and best practice sharing across the local CHB team
Monitor service delivery per port and follow-up on team’s performance
Lead the team to achieve best-in-class Customer experience
WHO WE ARE LOOKING FOR:
General knowledge of customs house brokerage
A minimum of 5 years leadership experience
Excellent communication and stakeholder management skills
Strong knowledge of E2E logistics operations
Result orientated, ability to set the right priorities, solid planning skill, able to work systematically.
Self-disciplined individual with a sense of urgency, high learning agility and change mindset
Comfortable and capable of exerting influence without authority
Great team player
Fluency in English- French is a strong plus
If the above information sounds good to you, please apply by clicking on the “Apply Now” button on the top of the page.
Additional info
Ref. R69915
A.P. Moller - Maersk is an integrated container logistics company working to connect and simplify its customer's supply chains. As the global leader in shipping services, the company operates in 130 countries and employs roughly 70,000 people. With simple end-to-end offering of products and digital services, seamless customer engagement and a superior end-to-end delivery network, Maersk enables its customers to trade and grow by transporting goods anywhere - all over the world.
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