Recrutement de 01 EMPLOYEE RELATIONS & CONTRACTORS MANAGER

Recrutement de 01 EMPLOYEE RELATIONS & CONTRACTORS MANAGER

Niveau d'études: Non précisé
Expérience: Non précisé
Expire le: 31-08-2023

APM Terminals
Tangier, Morocco
Programme Leader

MA - Tangier

Opportunity
Programme Leader - APMT

Group Management Level 5

APM Terminals (APMT)
APM Terminals is part of the AP Moller Maersk group, an integrated transport and logistics company and a global leader in container shipping and ports. The Maersk group employs over 100,000 employees in 130 countries.

At APM Terminals, we are a team of over 20,000 employees spread across more than 60 countries united by a passion to provide our expertise in port operations and container management services. By providing the expertise and port infrastructure essential for world trade, we actively support the advancement of the societies around us, enabling local economies to unlock their potential and build an even stronger global community. Working with a team of talented professionals you will get a chance to experience various cultures and make friends all over the world.

We Offer
Joining APM Terminals will embark you on a transformational journey with incredible opportunities for personal growth and career development within a global organisation. As a programme leader within the technology operations function, you will be a core member of the technology operations leadership team accountable for leading the transformation programme on our journey to become operationally excellent. You will be exposed to a wide and challenging range of needs and opportunities requiring you to engage closely with globally distributed teams and senior stakeholders across all levels within APMT and AP Moller Maersk as you define and orchestrate the roadmap of initiatives.

The Brief
A globally focused shipping, logistics and transportation organisation is continuing to drive an ambitious and complex transformation to deliver a service of excellence for its customers and clients worldwide. The Maersk Global CTIO has a mandate from the board to lead the Technology transformation enabling the strategy to become the global integrator of container logistics through digitising the Maersk business processes and customer engagement. A key pillar to this strategy is enabled through the modernisation and transformation of the Terminal business operated by APM Terminals.

APM Terminals technology is fundamental to enable APMT’s transformation and in response to this demand, our in-house technological capability is growing exponentially. We are recruiting world class talent to ensure that APM Terminals technology services are modernised to enable growth underpinning the wider Maersk strategy to become the global integrator of container logistics integrator leveraging a competitive advantage through technology.

Technology Operations is a centralised function offering technology support, service management, observability of our technology performance and operational excellence initiatives to the local terminals, regional, and global platform teams. The role of Technology Operations, and the demand for its services has grown rapidly over the last couple of years and to meet the future demand, an uplift of both the scale and maturity of its services is required. This requires the orchestration of multiple initiatives, each with independent roadmaps and velocities.

Reporting directly to the Head of Technology Operations at APM Terminals, the Programme Leader will assume a pivotal role critical to the realization of APM Terminals' strategic technology roadmap. This role will drive a transformative shift towards elevated levels of maturity, modernization, and standardization within our technology operations — an essential enabler of APM Terminals' overarching growth strategy.

The Programme Lead is tasked with instilling clarity and structure across the various independent deliverables within each technology operations function. Collectively, these endeavours will deliver a substantial boost in maturity, acting as a catalyst for the centralization of technology support. This role involves formulating and stewarding the roadmap, ensuring continuous visibility into its component elements and the intricate web of dependencies that evolve alongside it. Meticulous structure and clear communication are the cornerstones of this role, assuring complete transparency of plans and offering key stakeholders transparency of progress and dependencies.

Key Competencies:
Strategic Leadership: Leverage your substantial experience to lead intricate technology change endeavours across international teams. Your adeptness at managing complexity will be crucial in ensuring successful outcomes.
Navigating Ambiguity: Display your ability to thrive in uncertain scenarios, adeptly navigating obstacles even when resources and information are not immediately available. Your resourcefulness will be vital in maintaining progress.
Resilience: Showcase your prowess in influencing and rallying stakeholders, demonstrating resilience in the face of resistance to centralization or alignment to unified service offerings.
Structured Collaboration: Employ your highly structured approach and exceptional interpersonal skills to confidently lead matrix teams. Your leadership will enable effective cooperation and collaboration.
Global Communication: Utilize your excellent communication and collaboration skills to seamlessly interact with cross-functional teams spanning different geographical locations and business domains.
Technology Proficiency: Illustrate your capability in building core technology competency within complex operational environments, particularly in diverse industrial automated sectors.
Operational Expertise: Leverage your profound understanding of technology operations tools and methodologies, especially in service management, to optimize our operational efficiency.
Global Engagement: Be prepared for occasional travel to support project delivery, ensuring hands-on involvement and alignment with delivery schedules.
Comprehensive Capability Tracking: Oversee diverse capabilities, including support centralization, technology observability solutions, service management enhancement, operational excellence initiatives, service introduction and transition aligned with global change initiatives, and the broader change portfolio.
As the Programme Leader, you will be at the forefront of harmonizing transformation efforts, driving stakeholder collaboration, and contributing to APM Terminal's role as a key player in Maersk's container logistics strategy.

Immediate Focus areas
Define the multi-year roadmap in pursuit of the target end state on the journey from operational excellence initiatives, to becoming operationally excellent. Create the delivery schedule from the currently independent initiatives underway Implement a delivery operating model providing transparency of milestones whilst holding individuals and workstreams to account on their commitments

Preferred Experience
Seasoned Professional: Demonstrated history of success in leading transformative technology initiatives within distributed operations.
Change Management Expertise: Proven ability to drive and manage complex technological change across global teams.
Adaptability: Comfortable with ambiguity and skilled in overcoming obstacles when resources or information are limited.
Influential Leadership: Strong influencing skills with the tenacity to overcome resistance and foster alignment.
Effective Communication: Excellent communication and collaboration skills with the capacity to engage with diverse stakeholders.
Business Acumen: Familiarity with diverse industrial automated businesses, preferably within complex environments.
Proactive Mindset: Self-motivated and results-oriented, taking ownership of driving improvements.
Operational Mastery: Proficiency in technology operations tools and methodologies, especially service management.
If you are ready to take on a pivotal role in propelling our organization's technology transformation journey, apply now to join our dynamic team. This is your chance to drive impactful change on a global scale while advancing your career in a thriving and innovative environment.

Please submit your CV on english

Additional info
Ref. R74190

At APM Terminals, we are a team of over 20,000 employees spread across more than 60 countries united by a passion to provide our expertise in port operations and container management services. By providing the expertise and port infrastructure essential to world trade, we actively support the advancement of the societies around us, enabling local economies to unlock their potential and build an even stronger global community. Working with a team of talented professionals you will get a chance to experience different cultures and make friends all over the world. You’ll find a culturally diverse, stimulating environment at any of our offices, terminals or depots. When you join APM Terminals, the world is your workplace. APM Terminals is an independent business unit within the Danish Maersk Group – a Global Fortune 500 company with about 89,000 employees and offices in 130 countries with global growth opportunities in a range of fields from shipping and energy to our offshore and manufacturing industries - Join us to achieve even your most ambitious career goals!