Recrutement de 01 Operations Director

Recrutement de 01 Operations Director
Niveau d'études: Non précisé
Expérience: Non précisé
Expire le: 21-12-2022

TechnoServe
Bénin
Détails de l’emploi

Description
Everyone deserves the opportunity to build a better future. This simple idea has been at the heart of TechnoServe’s work around the world for over 50 years. TechnoServe is a pioneer in leveraging the power of business and markets to create sustainable pathways out of poverty.

The low-income communities in which we work are full of enterprising people. Their small-scale farms and businesses are the keys to economic development. But they face many challenges: low literacy, lack of access to jobs and markets, unpredictable political dynamics and, increasingly, the effects of climate change. For many women and young people, the challenges are even more daunting. Working with TechnoServe staff, people around the world are lifting themselves out of poverty. The results are amazing...when incomes increase and living conditions for families get better, they are able to access health care and education previously out of reach. Communities and even whole countries are better off.

Despite steady growth, Benin’s economy still struggles to provide meaningful poverty reduction and employment opportunities.

As youth in particular seek jobs in urban centers, unemployment is a critical issue in transforming Benin’s economic growth into prosperous livelihoods. Having long depended on trading with Nigeria and inland neighbors thanks to a competitive port in Cotonou, the devaluation of the naira and big port investments in neighboring countries have severely eroded this source of revenue, leading to falling median incomes and rising poverty since 2011. As a result, the economy needs to diversify and increase value-creating activities, taking advantage of new strategic opportunities to generate prosperity. Agriculture provides a unique opportunity to bolster employment, entrepreneurship, and food security, and the cashew sector in particular is ripe for success. TechnoServe is working to expand economic opportunities in Benin by helping farmers, agribusinesses, and entrepreneurs to raise their production levels and connect with lucrative markets, while creating jobs in rural areas.

Job Summary:
The Operations Director role is a dynamic and agile position that will play a key role in enabling the implementation of project activities in an efficient and compliant manner and ensuring the effective use of resources for maximum impact.

The Operations Director ensures that TechnoServe Benin adheres to legal standards, donor contract terms and in-house policies. S/he is also responsible for improving planning and implementation capabilities in all areas, particularly in forecasting and program work plans. S/he is responsible for enforcing regulations and providing guidance, best practices, and training on operational effectiveness and compliance matters.

Reporting to the Country Director, the Operations Director supports the Procurement and Logistic teams and suggests improvement in all our administrative, operational and financial processes.

Duties & Responsibilities:

Compliance management
Examine the effectiveness of internal controls and compliance, identify gaps in procedures and control systems, and provide recommendations to the SMT for strengthening them.
Guide the admin and project team in terms of compliance optimisation.
Prepare detailed reports of each compliance review and other task assignments, with prioritised findings and recommendations.
Document internal control weaknesses, compliance deviations, and their impact, and make recommendations to address them.
Provide compliance, code of conduct and ethics training regularly.
Go through the audit requirements and Benin audit reports to suggest improvements.
Participates in ethical or conflict of interest investigations upon request.

Operations, Admin, Finance and Logistics improvement support
Act as focal point person for all operational activities (IT, Procurement, Logistics, Safety & Security, in coordination with Admin, Finance and HR)
Develop forecasting and financial analyses tool to inform planning and operational decision-making for programs.
Train and coach members of the program team in the use of the different operational tracking tools
Provide pro-active advice to program teams to ensure optimal operational systems while maintaining adherence to TechnoServe’s relevant policies (e.g., vehicle policy, travel policy, procurement policy, etc.)
Develop and maintain a safety and security plan for the Benin country office and ensure all staff and visitors are briefed and comply with all security protocols
Support in-country program teams to develop and update quarterly operational plans for procurement, team logistics, and vehicle management
Assess and suggest improvement for the above operation activities
Identify gaps in knowledge and skills and provide training
Initiate quarterly internal customer satisfaction surveys for the shared services

Qualifications:
Bachelor’s degree (with 12 years of relevant experience), or Master's degree (with eight years of relevant experience) in accounting, business administration, economics, or other relevant areas
Operation management experience in similar organisation required
Familiarity dealing with ethic and compliance in the non-profit sector
Extensive knowledge of USG donors’ procedures. Familiarity with other donors would be a plus.
Experience in international development, including working with foundations, corporations, and other multi- and bilateral donors
Experience developing reports for a senior audience
Fluency in both English and French

Knowledge, Skills and Abilities
Proven ability to serve as a trusted advisor, providing business leaders with professional, accurate, and timely support; able to diagnose complex matters and develop relevant and balanced solutions
Innovative self-starter with strong organisational skills
Good leadership and team management skills.
Great cultural and emotional intelligence
Ability to work under pressure
Ability to handle sensitive and confidential topics with care and respect
Courtesy, dynamism and responsiveness
Active listening with the ability to act and communicate with diplomacy
High sense of integrity and objectivity
Please submit all of your application materials in English.

We encourage all qualified individuals who share TechnoServe's vision of improving the lives of others through proven business solutions to apply.

With our commitment to diversity, we are proud to be an equal opportunity employer and affirmative action employer and do not discriminate on the basis of gender, race, color, ethnicity, religion, sexual orientation, gender identity, age, HIV/AIDS status, protected veteran status, disability and all other protected classes.

We are also proud of our commitment to protecting staff, partners, and beneficiaries from abuse and exploitation and thoroughly vet all final candidates through rigorous background and reference checks.


Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

50 Years of Business Solutions to Poverty