Recrutement de 01 Programme Quality Coordinator

Recrutement de 01 Programme Quality Coordinator
Niveau d'études: Non précisé
Expérience: 3 ans
Expire le: 18-10-2023

Concern Worldwide
South Sudan
Programme Quality Coordinator (1958)
Programme Quality Coordinator - South Sudan

About the role:

This is 12 month (renewable), replacement role with unaccompanied terms based in Juba with frequent trips to other programme locations including Northern Bahr el Ghazal (NBeG), Unity and Central Equatoria States. Pay Band 4 (from € 44,133 to 49,038).

You will report to the Country Director (CD) and line manage the Monitoring, Evaluation and Learning (MEL) Coordinator, Grants and Information Manager and National Gender and Equality Coordinator. You will work closely with Programme Director (PD), Deputy Programme Director (DPD), Area Coordinators (ACs), Programme Managers (PMs), Technical Coordinators and Advisors, Systems Director (SD), Country Financial Controller (CFC), Dublin M&E Technical Advisors and Desk Officer (DO).

We would like you to start in November 2023.

Your purpose:

You will ensure high quality programme designing, planning, monitoring, evaluation and learning across the South Sudan Country Programme; adapting systems and procedures for effectiveness and efficiency in M&E, Learning, Documentation, Grants management, Reporting, Gender, Equality and Complaints Response Mechanism (CRM). As Coordinator of the Programme Quality Unit (PQU), you will monitor and address issues in the performance of the unit in ensuring that Concern’s South Sudan Programme is in line with the country strategy, commitment to donors, and quality standards such as Core Humanitarian Standards (CHS), SPHERE and Concern’s Programme Quality Guidelines. You will support the PD in the development and growth of the funding portfolio, and coordination of advocacy and the internal and external engagement platforms.

You will be responsible for:
Programme Design:
Support the PD in programme development and increasing the donor portfolio, through the Grants Management System (GMS) and liaison with the
Participate in go-no-go discussions with CD, PD, DPD, ACs and Technical Coordinators for evidence based decision making on funding opportunities
Support the PD and the rest of the programme team during proposal development, linking Grants and M&E functions for evidence based theory of change and log frames with SMART
Support the PD, DPD and ACs to promote cohesion, complementarity and integration across all programme locations, and ensure that learning, gaps and needs are considered in the design and development of high quality proposals, concept notes and expressions of

Programme Quality:
In consultation with the CD, PD, DO and Technical Advisors at country and headquarters (HQ) levels, take the lead in relevant contextual analysis, programme reviews, evaluations and
Coordinate processes to ensure programme adherence to CHS commitments and SPHERE standards, in consultation with PD and Technical Advisors in country and HQ, as
Ensure that Concern mainstreaming polices and HCUEP (How Concern Understands Extreme Poverty) is understood by all staff and implemented at all
Ensure the highest standards of accountability, by Concern and partners, including a robust CRM whereby complaints, responses and databases are handled appropriately and
Develop and strengthen the Gender Equality strategy in-country, aligning with the global strategy, country strategy and context specific issues and recommendations from the gender
Oversee the Grants and Information Management mechanisms in place, ensuring grants team support to programmes in donor compliance in implementation, reporting, visibility,
Participate in preparing complete, accurate and realistic budgets for donor proposals and as part of Concern’s internal budget procedures, ensuring that PQU activities are adequately
Ensure the allocated budget for programme quality is utilised effectively and any necessary adjustments are requested in a timely
Coordinate between grants, finance and programme teams to foster timely financial reporting, and promote compliance with Concern and donor guidelines, regulations and
Ensure that all grants documents are filed on Concern’s GMS and retrievable when


Knowledge Management:
Ensure that agreed reports and other information is communicated in a timely and relevant manner to donors, HQ and other stakeholders, with liaison with DO, PD and CD, as appropriate.
Oversee the periodic programme performance reviews at both grant level and against the country strategy, to foster evidence based decision making and results based
Oversee the design and implementation of M&E plans, ensuring inbuilt platforms for reviewing and tracking programme performance, capturing learning, documentation and
Develop a knowledge management system to capture lessons learned and disseminate these within Concern South Sudan and wider


Capacity Building and Development:
Identify and coordinate needs-based training for Concern staff and partners on project cycle management and results based management, ensuring access to the tools to apply the
Support the continued capacity building and career development for the MEL Coordinator, Grants and Information Manager and National Gender and Equality Coordinator, as
Support the MEL Coordinator, Grants and Information Manager and National Gender and Equality Coordinator to effectively line manage and build the capacity of the rest of the PQU
Ensure adequate composition of the PQU team to meet the relevant programme quality support needs in all locations and timely filling of gaps and/or mutual support within PQU across
Conduct and encourage regular field visits for technical support and on-the-job training and coaching, on compliance with donor and Concern guidelines and policies and M&E.
Ensure that the PQU team have accurate job descriptions, understand their roles and responsibilities, have SMART objectives to guide them, and conduct timely performance
Ensure that the PQU team members are aware of and comply with all of Concern’s policies and procedures; and have a sense of responsibility, accountability and pride in programme excellence
Ensure that work within the PQU team is planned and organised in a way which will meet the organisation’s needs in the most cost effective manner possible; ensuring that team members are given appropriate workloads and are working


Support to Country Management:
Support the tracking and review of Concern South Sudan Country Strategic Plan (2022-2024)
Participate in operationalisation of Preparing for Effective Emergency Response (PEER) plan
Contribute to ongoing security management and planning as necessary
Represent Concern at national and cluster meetings and other fora as appropriate
Undertake other duties as assigned by the CD or line manager
Be aware of, understand and comply with all of Concern’s policies and procedures (Code of Conduct, Programme Participant Protection, Safeguarding, finance, logistics, HR, security management ).


Accountability:
In line with Concern’s commitments under the CHS:

Actively promote meaningful community participation and consultation at all stages of the project cycle (planning, implementation, M&E);
Work with relevant colleagues to ensure that the CRM is functional and accessible, that feedback and complaints are welcomed and addressed;
Work with relevant colleagues to ensure that information about CRM, safeguarding and expected staff behaviour is disseminated among programme participants and
Ensure that all staff are familiar with the principles underpinning accountability, safeguarding and Concern's CRM and ensure that information about Concern's commitments on accountability and safeguarding are disseminated among programme participants and communities

Your skills and experience will include:
Essential:
Relevant graduate degree (economics, agriculture, development or equivalent)
Three years relevant field based experience in the development/ humanitarian sector
Experience of setting up and implementing multi-sectoral PM&E systems
Demonstrated experience of working with rural communities
Demonstrated experience in all stages of the PCMS (Programme Cycle Management Systems): assessments , programme development, including the logical framework approach
People management
Computer skills including Microsoft Word and Excel, plus SPSS and GIS
Ability to work independently and under own
Ability to work under pressure and prioritise, often to strict
Good networking skills, interpersonal communication, presentation and motivational
Strong analytical and problem solving
Empathy with Concern’s goals and a commitment to capacity building, protection and participation.
Willingness to travel to rural areas up to 50% of the time between programme locations
The ability to quickly develop fluency in Concern’s policies and procedures, including policies such as equality and systems policies in logistics and
Excellent organisational
Cross cultural awareness and
Knowledge of development issues and
Creativity
Experience in staff capacity development and

Desirable:
Post graduate degree in relevant discipline
Practical experience of implementation of mainstreaming activities, especially in the key dimension of
Previous experience in Concern and/South
Experience in preparing budgets and reports for international

To apply:

All applications should be submitted through our website at https://jobs.concern.net by closing date.

Due to the urgency of this position, applications will be short-listed on a regular basis and we may offer posts before the closing date.

If you have any concerns about our recruitment process and need particular assistance - for example if you have a visual impairment or are neurodivergent - please let us know and we will do our best to accommodate you.

Concern has an organizational Code of Conduct (CCoC) with three Associated Policies; the Programme Participant Protection Policy (P4), the Child Safeguarding Policy and the Anti-Trafficking in Persons Policy accessible here. These have been developed to ensure the maximum protection of programme participants from exploitation, and to clarify the responsibilities of Concern staff, consultants, visitors to the programme and partner organization, and the standards of behavior expected of them. In this context, staff have a responsibility to the organization to strive for, and maintain, the highest standards in the day-to-day conduct in their workplace in accordance with Concern’s core values and mission. Any candidate offered a job with Concern Worldwide will be expected to sign the Concern Staff Code of Conduct and Associated Policies as an appendix to their contract of employment. By signing the Concern Code of Conduct, candidates acknowledge that they have understood the content of both the Concern Code of Conduct and the Associated Policies and agree to conduct themselves in accordance with the provisions of these policies. Additionally, Concern is committed to the safeguarding and protection of vulnerable adults and children in our work. We will do everything possible to ensure that only those who are suitable to work or volunteer with vulnerable adults and children are recruited by us for such roles. Subsequently, working or volunteering with Concern is subject to a range of vetting checks, including criminal background checking.

Your Personal Data

During this job application, you will provide Concern with your personal data. Concern takes its responsibilities towards this personal data very seriously and is committed to complying with all relevant data protection legislation.

For additional information, please consult our web site or contact the Human Resource Division in our Head Office.

You have certain rights under data protection legislation. For more information on how to exercise those rights please visit www.concern.net/about/privacy

Concern Worldwide is an Irish-based non-governmental, international, humanitarian organisation dedicated to the reduction of suffering and working towards the ultimate elimination of extreme poverty in the world’s poorest countries.

Documents
JD - Programme Quality Coordinator SS.pdf (43.79 KB)
2022 T&C's Band 4 Unaccompanied.pdf (31.02 KB)
Further Links
Concern South Sudan

Salary:€44,133 - €49,038
Based in Country:South Sudan
Job Title:Programme Quality Coordinator
Contract Type:Fixed Term Full Time
Annual Allowance:e4,000
Benefits:See attached T&C
Closing Date:18 October 2023