About the role: This is a 12 month (renewable) new role with unaccompanied terms based in Goma with a salary of Grade 4 - €44 133 to €49 038.
You will report directly to the DRC Programmes Director. You will liaise with Programme leads, the WASH and Livelihoods Advisers, MEAL department, Area Coordinators, Country Finance Controller and Programme Partners. You will also represent Concern to the Protection Cluster and relevant sub-working group with NGOs.
We would like you to start in September 2023.
Your purpose: You will provide management and technical oversight of Concern’s multi-donor funded protection programmes in DRC, in particular in the fields of child and adolescent psychosocial support, community protection, case management, outreach on rights and protection concerns, specifically on GBV issues, as well as advising on protection mainstreaming across all other sectors to ensure programmes are delivered as safely as possible. You will also contribute to the development of new protection programmes as well as ensuring the integration of protection in all programmes. You will support in producing high quality internal and external reports where relevant. You will lead on coordination efforts for Concern’s protection work with other NGOs in DRC through various cluster and coordination fora. You will be responsible for technical line-management of Protection Officers.
You will be responsible for:
Programme Implementation
In close liaison with the Programmes Director, provide technical and management oversight and supervision of assigned Protection activities such as group based psychosocial support, outreach activities, case management, referral mapping and protection mainstreaming.
Ensure that all programme targets are reached in accordance with agreed programme objectives, as per contracts with donors, in line with the overall programme approach and ensure integration with other programme activities.
Ensure that all resources (technical, financial, HR) are in place to implement the different projects of the protection programme in accordance with the work plans and realistic timeframes and milestones agreed with donors.
Ensure the preparation of detailed implementation work plans and provide the necessary guidance and support to the team to achieve timely and quality implementation of activities.
Monitor and manage Protection programme expenditure and budgets, ensuring resources are optimally utilised and spending is in line with Concern financial procedures and Donor requirements.
Draft high-quality technical proposals and reports in a timely fashion with the strategic direction of the Programmes Director.
Carry out field visits to monitor, oversee and support works and organize regular programmer view sessions through participatory methodologies involving beneficiaries and other stakeholders in the areas of intervention, with the aim of establishing and/or verifying emerging needs, gaps and priorities, and communicate these to the Programme team as part of a continuous programme review and improvement process.
Liaise with Concern Coordinators and Managers to ensure protection considerations are integrated (protection mainstreaming) into all other sectoral responses, addressing the protection needs of conflict affected populations.
Provide technical support and guidance to partner NGOs for the effective implementation of our programmes.
Support the MEAL team in the implementation of an appropriate M&E system to monitor progress and capture impact of projects and to make necessary adjustments to work plans if necessary in a timely manner, ensuring monitoring and evaluation plans become an integral part of programming.
Write up Protection Analysis on the context, areas of implementation based on the interventions supported by the protection needs assessments and stakeholder analysis.
Develop technical narratives, budget and Standard Operating procedures including any other associated documents to a high standard in accordance with organizational and donor requirements.
Undertake a Protection Risk Analysis periodically to ensure Protection interventions and other sector interventions are addressing the needs of people with heightened protection risks with the integration of do no harm principles.
Ensure the protection strategy is implemented across Concern DRC
Coordination and outreach
Participate proactively and contribute in relevant coordination forums, working group including sub-working groups, cluster meetings and consortia.
Strengthen links with Protection departments in other NGOs through effective and on-going coordination, information sharing and results dissemination at regional level and national level.
Keep abreast of the context and current protection trends in DRC, and feed this into future programme design.
Strengthen the Concern internal and external referral mechanism with other departments and partner NGOs in order to respond fully to protection concerns and disclosures.
Collaborate with Concern’s Communications team to ensure information on Concern activities is disseminated
Team Management and capacity building
Monitor and review performance of staff line managed through applying Concern’s Performance Development Reviews system (PDR’s) and hold staff accountable for meeting their planned results.
Strengthen the technical capacity of the Protection team with trainings, including identifying and strengthening the Diversity and Inclusion officer in the Protection team.
Train Concern and key partner staff in donor requirements and compliance rules for protection programming under specific contracts, in collaboration with Concern Finance and Systems staff.
Develop guidance for the induction and training of Protection Mainstreaming to all new members of Concern DRC.
Provide technical support and on-going on-the-job training and coaching to Protection programme staff, contributing to their capacity building and career development.
Ensure efficient teamwork through a system of up-to-date job descriptions developed in line with Concern organizational structure. Periodically review and recommend revisions to staffing structure to the Programmes Director.
Ensure team members are aware of and comply with core Concern policies and procedures relevant to their work, and with the support of others, carry out regular briefings on these policies, including the Concern Code of Conduct and its Associated policies (the Programme Participant Protection Policy, the Child Safeguarding Policy, and the Anti-Trafficking in Persons Policy). Contribute to the implementation of these policies.
Accountability
Participate in the design and implementation of accountability and programme quality initiatives ensuring that they are integrated throughout the programme life cycle, in particular strengthening how children engage with the CRM system and peoples with heightened protection risks.
Adhere to and promote Concern’s Code of Conduct and associated policies
Ensure the highest stands of accountability through ensuring good communication and information sharing within and outside the programme and enabling staff, beneficiary and other stakeholder participation at all stages of the project cycle.
General
Contribute to all aspects of the programme e.g. mainstreaming of Equality and Protection including the development and roll out of the relevant tools for cross-cutting themes for all sectors.
Brief the Programmes Director and Senior Management Team on programmes and situational context on a regular basis.
Undertake other related duties as may reasonably be assigned by the Country Director and/or the Programmes
Your skills and experience will include:
Essential:
This position demands a highly organised and dynamic individual with a demonstrated ability to achieve results in a demanding environment.
Qualifications in a discipline related to Social Work, Psychology, Law or related fields
At least 2 years' overseas experience in protection programmes in emergency contexts.
A strong grasp of project cycle management
Experience in protection, including one or more of the sub-sectors of Child Protection, GBV, and/or MHPSS, in conflict settings and with IDPs and refugees
Fluent French & excellent communication skills in English
Proven ability to work in insecure environments and live in confined areas
Sensitivity to cultural differences, and the ability to work in a wide variety of cultural contexts.
Proven track record in remote management and excellent teamwork skills with the ability to build good relations both internally and externally.
Experience in delivering training and capacity building to teams in the field of protection topics
Experience in report and proposal writing.
Ability to cope with stress; work under pressure often to strict deadlines.
Commitment to Concern’s ethos and values.
Sound IT skills, including Word and Excel.
We would also like:
Understanding and experience of the Humanitarian Accountability Partnership.
Good team player, flexible and capable of working with a multinational country team,
politically and culturally sensitive.
Proven influencing and negotiating skills with internal and external audiences, experience working in partnership with Governments would be an advantage.
Salary:€44,133 - €49,038
Based in Country:Democratic Republic Congo
Job Title:Protection Adviser
Contract Type:Unaccompanied Fixed Term International Contract
Annual Allowance:e5,000
Benefits:See attached
Closing Date:8 August 2023
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