Recrutement de 01 Reefer and cold chain Sales Representative

Recrutement de 01 Reefer and cold chain Sales Representative
Niveau d'études: Non précisé
Expérience: Non précisé
Expire le: 14-07-2022

Maersk Line
Cape Town, South Africa
Transports et logistique
Reefer and cold chain Sales Representative

Full time
ZA - Cape Town

Opportunité
This role has overall sales responsibility for customer relationships and performance of an assigned customer portfolio in a large cluster/large geographical area.

• To maintain and grow customers that are aligned to Maersk vision and growth strategy.
• To deliver volume and revenue targets in ocean and logistics for allocated customers.
• To ensure customer satisfaction achieved in allocated customers.
• To manage sales pipeline, segmentation, and accurate forecasting.
• To monitor performance against KPI and take corrective action where necessary.
• To develop specialist knowledge around Reefer products and technologies allowing him / her to propose superior services to
Reefer customers.

Key responsibilities
Manage the selling process to external customers, including pricing contract negotiations.
Identify account needs, opportunities and key buying factors for existing customers, and formalize those into account plans and strategies.
Seek to continuously improve customer satisfaction.
Ensure adequate update of Maersk IT Systems for which s/he has responsibility including pipeline, freetime, rates, rebates, etc.
Own the overall customer relationship for existing customers, as well as potential new customers.
Effectively handover to Customer Service, Operations, Finance, etc. for terms and conditions agreed with customers in their contracts.
Actively engage Customer Service and operations into the customer relationship to ensure customers know relevant contact points in case of service failures.
Provide service support and claims resolution for extraordinary issues
Supervise timeous and correct payment of rebates agreed.

Skills required
Prospects for new logistics accounts or opportunities.
Grows and up-sells logistics services to existing accounts, focusing on growth and profitability.
Successfully manages negotiation process.
Builds strong and lasting relationships internally and externally.
Understands customer drivers, needs and requirements.
Is a team player who understands the trade-offs required at times in the reefer segment.
Strong results focus.
Strong reefer market and product knowledge advantageous.

Informations supplémentaires
Ref. R27746

A.P. Moller - Maersk is an integrated container logistics company working to connect and simplify its customer's supply chains. As the global leader in shipping services, the company operates in 130 countries and employs roughly 70,000 people. With simple end-to-end offering of products and digital services, seamless customer engagement and a superior end-to-end delivery network, Maersk enables its customers to trade and grow by transporting goods anywhere - all over the world.