Recrutement de 01 Shared Cloud Ops Engineer

Recrutement de 01 Shared Cloud Ops Engineer

Niveau d'études: Non précisé
Expérience: 3 ans
Expire le: 12-11-2023
orange
Cairo, Egypte
Shared Cloud Ops Engineer

Ref :570654 | 14 août 2023

Date limite de candidature : 12 nov. 2023

CityStars, Cairo, Égypte - Egypte

Votre rôle
Job Purpose:

Perform systems services (Windows & Linux normal and virtualized servers) operation tasks; including solving incidents, performing changes, implementing new releases, service packs, upgrades, patches and maintaining the service configuration within the configuration management system as well as identifying problems and escalating it to the proper fix group.

Key Tasks and Responsibilities:

Solve systems service incidents.

Perform systems service changes.

Implement systems new releases.

Perform release management including operating systems upgrades, service packs installation, virtualization and middleware upgrades and patches as well as software and hardware migrations.Perform configuration management asks and ensures at all time the systems inventory is populated with an up to date information reflection operational changes.Identify systems problems, assign it to the proper engineering/fix group responsible for solving it, and follow up with the fix group until the problem is solved.Contribute in service operation processes management including contribution providing reason for outage (RFO), root cause analysis (RCA), technical instructions (TIN), service improvement plans (SIP), post implementation review (PIR) and case detailed report (CDR).

Provide leadership and coaching to L1/service desk/PSM when needed.Contribute in providing the right level of working hours and shifts coverage for business operation necessary to deliver the support service.Perform other tasks in line with systems services operation as suggested by management.

Votre profil
Educational background:

Computer, Communication or Electronics MIS, B.Sc. or B.Eng. Degree.

SoftSkill/Business Courses & Certification (time management, negotiation/communication skills...) are recommended.

Professional Experience:

At least 5 years of professional experience.

At least 3 years of server management technical experience.

Entité
Global Delivery & Operations
L’ambition d’Orange Business est de devenir l’intégrateur réseaux et numérique de référence en Europe, en nous appuyant sur nos forces autour des solutions de connectivité nouvelle génération, du cloud et de la cybersécurité.

Nos 30 000 femmes et hommes présents dans 65 pays, dont chaque voix compte, sont tous animés par la même détermination et le même esprit d’équipe, pour construire les solutions digitales d’aujourd’hui et de demain et créer un impact positif pour nos clients, pour leurs salariés et pour la planète.

Nous offrons des opportunités passionnantes grâce à des projets innovants dans la data et le digital, le cloud, l’IA, la cybersécurité, l’IoT, ou encore le digital workspace et le big data.

Venez vivre cette aventure avec nous !

Contrat
CDI