Recrutement de 01 User Growth Regional Lead

Localité : Bénin / Cotonou
Domaine : Gestion d'entreprise
Niveau : Non precise
Entreprise recruteur : Wave Mobile Money

Recrutement de 01 User Growth Regional Lead
Niveau d'études: Non précisé
Expérience: Non précisé
Expire le: 28-02-2022

Wave Mobile Money Inc
Parakou, Djougu, Bohicon, Porto-Novo, Lokossa, Cotonou, Bénin
User Growth Regional Lead

Our mission
We're making Africa the first cashless continent.

In 2017, over half the population in Sub-Saharan Africa had no bank account. That's for good reason—the fees are too high,
the closest branch can be miles away, and nobody takes cards. Without access to financial institutions, people are forced to
keep their savings under the mattress. Small business owners rely on lenders who charge extortionate rates. Parents spend
hours waiting in line to pay school fees in cash.
We're solving this by building financial services that just work: no account fees, instantly available, and accepted
everywhere. In places where electricity, water and roads don't always work, you can still send money with Wave. In
November 2017, we launched a mobile app in Senegal for cash deposit, withdrawal, and peer-to-peer and business
payments. In 2019, we expanded to Cote d'Ivoire. Now, we have millions of users and are growing fast. Our goal is to make
Africa the first cashless continent. And that's where you come in....

How you'l lhelp us achieveit
We’re looking for a User Growth Regional Lead who’s resourceful and excited about getting things done. You'll be
responsible for managing product roll-outs and supervising user growth activities throughout our field locations as we rapidly
scale our business in Mali.

In this role, you'll:
Manage a team of supervisors who in turn manage field-based promoters, whose role is to recruit new users to our
financial products
Identify and find solutions to critical blockers for user growth and maintain active usage of our financial products in
assigned areas
Develop strategies to boost the retention of newly acquired users
Hire, train and manage distribution team members and build systems to rapidly scale distribution as needed
Build the roadmap for the distribution team in your area to achieve its quarterly key objectives, including iterating on
strategy and grow our customer base day after day within an assigned region of Benin.
Use data to make decisions on distribution strategies and monitor the performance of your team
Work closely with the agency team to align key objectives and operationalize strategies
Help to develop Wave’s distribution strategy by sharing insights and learning from the team’s experience
Lead by living Wave's values, and ensure they're deeply ingrained within your team.

Key details
Location: Parakou, Djougu, Bohicon, Porto-Novo, Lokossa & Cotonou.
Work authorization in Benin required
Our salaries are competitive and calculated using a transparent formula. We run performance reviews twice a year
and award bonuses to strong performers who have been with the company for more than 6 months
We pay 100% of your health care insurance premium cost for yourself and your dependents
We support working parents - we offer generous parental leave policies (26 weeks for mothers and 4 weeks for
fathers) and subsidized childcare when you return to work
We help you live your fullest life now! We subsidize gym memberships, fitness classes, and workout equipment
Airtime reimbursement
Free food and a beautiful office space

Requirements
Speak and write French; Bambara and any other additional local language is a plus.
Proficient in English is an added advantage - this role may interact regularly with non-French speakers, and reporting
will be done primarily in English.
At least 2 years of relevant work experience specifically managing field teams or user acquisition teams based in the
field
At least 1 year’s experience designing strategies for user acquisition for a telecom, payment service provider, FMCG,
or financial institution
At least 1 year’s experience managing large teams (50+ people)

You might be a good fit if you
Have planned and successfully managed customer acquisition strategies for mobile/financial products before.
Communicate effectively and often, both in writing and in-person, to the point of over communication.
Are detail-oriented and seek to achieve excellence in everything you do.
Are a self-starters and proactive about achieving ambitious targets.
Enjoy owning projects - you are autonomous yet know when to escalate problems.
Willing to go the distance to get something done.
Adjust quickly to changing priorities and conditions.
Are tech-savvy: comfortable navigating excel and onboarding to new tools.
Have teamwork spirit

Ourteam
We have a rapidly growing in-country team in Senegal, Côte D'Ivoire, Mali, Benin and Uganda, plus remote team
members spread across the world. We're deeply passionate about our mission of bringing radically affordable financial
services to the people who need them most.
We foster autonomy for our employees. You'll own your own projects at every stage, from understanding the problem
to monitoring your solution in production.
We’re backed by world-class investors including Founders Fund, Sequoia Heritage, Stripe, Ribbit Capital, Y
Combinator and Partech Africa.

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