CHB Declaration Manager

CHB Declaration Manager

Cameroon
Douala
Local
Customer Service

Last application date: 2/1/2020

Maersk Cameroon is currently looking to hire a Customs House Brokerage Manager to join our team in Douala. He/she will be responsible for the CHB Declaration activities and achievement of established business targets,
through supervision of operations procedures (with existing Purpose of the role regulations) and people management.

We offer
At Maersk, you’ll be part of a global team motivated by bringing food and commodities to people in every corner of the world. We do this through close partnerships with our valued customers, who trade everything from seafood and fruits, to clothes, electronics and cars! No matter our role in the Region our end goal is to simplify the lives of our customers. This is done through seamless processes, best in class digital solutions, and great customer service! So, we offer:

i. Results orientation
ii. Improved commercial and leadership capabilities
iii. Interaction within broader Area for best practice sharing
iv. Creating network within the global organization
v. Understand market and customer drivers
vi. Improve understanding of how best to generate profit for Maersk

Moreover, you will expand your customer network and enrich your market and product knowledge while enhancing the Maersk's leadership position and contributing to the continuous success of the Maersk Cameroon organization

Key responsibilities
▪ Follow up and coordination and Performance
Management of the team
▪ Service Excellence in Customs Clearance (Actual Transit
time aligned to target per product/corridor)
▪ Control and validation of operational expenditures
requested by the staff and ensure all is justified on time
▪ Control, validation and transmission for payment invoices
of vendors (CNCC, PAD, …)
▪ Daily follow up of TrakIt (update of milestones and
documents)
▪ Solving issue occurring at Customs and other partners
▪ Ensuring request and obtention of guarantees are made
on due time. Renewal of annual guarantee
▪ Driving improvements to meet customer satisfaction
▪ Legal compliance related to Customs regulations

We are looking for
• Bachelor Degree
• Strong experience and knowledge in Customs systems (SYDONIA, and mainly CAMCIS)
• Excellent knowledge of Customs procedures for various customs regimes (both Import, Export, Transit), CEMAC Customs code, Customs Tariff
• Excellent knowledge of E-GUCE platform and strong knowledge of process with administration and authorities in Port Area (Port, Phytosanitary,…)
• Deep expertise level and Knowledge about customs regulations
• Strong execution mindset
• Very organized, proactive and dynamic
• Prioritization capabilities
• Stakeholder Management
• Team management