Recrutement de 01 Digital Communication Assistant

Recrutement de 01 Digital Communication Assistant

Contract type: Temporary Appointment
Duty Station: Astana
Level: G-5
Location: Kazakhstan
Categories: Communication
UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential.
Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone.
And we never give up.
For every child, a fair chance

Background

The fundamental and primary mission of UNICEF is to promote the rights of every child, everywhere, in everything the organization does — in programs, in advocacy and in operations. The equity strategy, emphasizing the most disadvantaged and excluded children and families, translates this commitment to children’s rights into action. For UNICEF, equity means that all children have an opportunity to survive, develop and reach their full potential, without discrimination, bias or favoritism. To the degree that any child has an unequal chance in life — in its social, political, economic, civic and cultural dimensions — her or his rights are violated. There is growing evidence that investing in child survival, education and protection of a society’s most disadvantaged citizens — addressing inequity — not only will give all children the opportunity to fulfill their potential but also will lead to sustained growth and stability of countries. This is why the focus on equity is so vital. It accelerates progress towards realizing the human rights of all children, which is the universal mandate of UNICEF, as outlined by the Convention on the Rights of the Child, while also supporting the equitable development of nations.

For more than two decades, UNICEF has been working closely with the national government, local representatives and civil society to improve the situation of children in Kazakhstan, ensuring equal access to quality social services, and primarily, healthcare and education.

https://www.youtube.com/watch?time_continue=1&v=E1xkXZs0cAQ

How can you make a difference?

The purpose of the job:
Under the close supervision of the Communication Specialist, the Digital Communication Assistant will assist in planning, designing, implementing, monitoring, and evaluating digital communication initiatives to support the advocacy and communication strategy of the Country Office including in management of social and digital media platforms.

KEY ACCOUNTABILITIES and DUTIES & TASKS
Within the delegated authority and the given organizational set-up, the incumbent may be accountable for all or assigned areas of the following major duties and end results.

1. Communication strategy
Ensure that effective support is provided to prepare various communication products and materials that support country communication strategy and resource mobilization as per the office communication work plan.

Duties & Tasks
• Support the production of communication materials (e.g., images, photos, videos etc) in line with the UNICEF Branding guidelines.
• Support in organizing advocacy events with main partners, donors, media
• Assist in drafting and editing articles, press releases, and other advocacy/information materials for both web-based and traditional media, as appropriate.
• Recommend appropriate information and communication materials for use in digital media, and other advocacy and communication activities.
• Assist in translation and proof-reading of communication documents.
• Prepare and maintain records, documents and control plans for communication strategy implementation.
• Supporting the management of communication supplies and equipment.
• Maintain the events office calendar and arrange communication/SBC meetings. Taking minutes of meetings and keeping the correspondence of the team well-organised.

2. Web Management
Ensure that effective and timely assistance is provided for the management of the Office’s web platform through planning, gathering, and publishing content on the website to support effective communication strategy and regional and global campaigns and priorities.

Duties & Tasks
• Develop the UNICEF Kazakhstan’s online strategy and website content plan as per country office’s communication strategy, priorities and workplans.
• Collect relevant information related to programme priorities, activities and results to develop content for posting on digital and social media.
• Manage office website through web-based content management system (drupal) daily.
• Maintain a web and social media calendar of content themes and all upcoming coverage schedules according to the calendar.

3. Social Media
Effective and timely support is provided for developing and managing social media accounts and maintaining contact and relationships with social media influencers to position children’s issues at the centre of the social media and communicate the story of UNICEF's contribution in the country to a wider audience

Duties & Tasks
• Maintain social media accounts of UNICEF Kazakhstan with compelling content, to ensure that reach and engagement is continuously enhanced.
• Support in the development and implementation of digital components of communication, advocacy and fundraising campaigns.
• In line with the evolving world of social media, keep abreast with new developments. Advise where relevant, about the need to engage with emerging social media platforms.
• Maintain and update list of social media influencers, bloggers and advocates who can be engaged to amplify UNICEF’s messages. Assist in developing and maintaining close relationships with these influencers.
• Maintain a library of pictures, infographics, videos etc in an easy to find and use manner.
• Ensure digital content is uploaded to the global platforms and other sharing mechanisms.
• Provide support to other sections and their implementing partners in developing and implementing social media campaigns.
• Prepare social media packs and materials for briefings and visits of high-level dignitaries, donors, and other special interest groups. The task includes preparing social media kits with messages and assisting in the planning and implementing arrangements.
• Answer questions and manage the flow of information in social platforms. Work to ensure consistency across all social media platforms.
• Support the Communication Specialist in managing external vendors on social media content production.

4. Monitoring and evaluation
Timely monitoring and evaluation activities of website and social media platforms to ensure maximum impact and continuous improvement of country digital communication efforts. Ensure results and reports are prepared and shared on a timely basis.

Duties & Tasks
• Generate and analyse reports on web traffic using Google Analytics and other social media focused analytics channels.
• Collecting data and information on key indicators that are relevant to digital communication of UNICEF Kazakhstan, including inputs to annual Country Office reports and donor reports.
• Monitor and evaluate the reach and engagement of UNICEF’s social media posts and website visitors. Recommend appropriate and timely action for course correction or for reporting.
• Run analytics for all social marketing campaigns. Track the established KPIs
• Ensure good quality data collection, analysis and evaluation and reporting to ensure effective digital communication strategies, planning, and effective and efficient advocacy.
• Undertake lessons learned review of successful and unsuccessful social media and online communication experiences as directed by supervisor.
• Compile monthly social media reports and present them to internal stakeholders.

To qualify as an advocate for every child you will have…

Education: Completion of secondary education is required, preferably supplemented by technical or university courses related to the field of work.

Work Experience: A minimum of 5 years of relevant administrative or clerical work experience is required.
Competency in creating and managing multimedia content for social media and website, including video and photo-editing skills, strong copywriting skills is an asset. Knowledge of social media monitoring technology and knowledge on how to use social media measurement tools is an asset. Practical knowledge of special software: Canva; Hootsuite; Sony Vegas, MovAvi or other design, social media management and video-editing platforms is a strong asset.
Knowledge of Drupal or similar Content Management System is an asset.

Language Proficiency: Fluency in English and Russian is required. Knowledge of Kazakh language is an asset

Competency Profile:
1) Core Values;
2) Core competencies:
• Demonstrates Self Awareness and Ethical Awareness (1)
• Works Collaboratively with others (1)
• Builds and Maintains Partnerships (1)
• Innovates and Embraces Change (1)
• Thinks and Acts Strategically (1)
• Drive to achieve impactful results (1)
• Manages ambiguity and complexity (1)

For every Child, you demonstrate…
UNICEF’s Core Values of Care, Respect, Integrity, Trust, Accountability and Sustainability (CRITAS) underpin everything we do and how we do it. Get acquainted with Our Values Charter: https://www.unicef.org/careers/get-prepared#Values

During the recruitment process, we test candidates against the competency framework. Familiarize yourself with our competency framework and its different levels: https://www.unicef.org/careers/media/1041/file/UNICEF%27s_Competency_Framework.pdf UNICEF is here to serve the world’s most disadvantaged children and our global workforce must reflect the diversity of those children. The UNICEF family is committed to include everyone (https://www.unicef.org/careers/equity-inclusion-and-diversity-unicef) irrespective of their race/ethnicity, age, disability, gender identity, sexual orientation, religion, nationality, socio-economic background, or any other personal characteristic.
We offer a wide range of benefits to our staff (https://www.unicef.org/careers/compensation-benefits-and-wellbeing) including paid parental leave, breastfeeding breaks and reasonable accommodation for persons with disabilities (https://www.unicef.org/careers/unicef-provides-reasonable-accommodation-job-candidates-and-personnel-disabilities). UNICEF strongly encourages the use of flexible working arrangements.

UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. UNICEF is committed to promote the protection and safeguarding of all children. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check.

Remarks:
UNICEF’s active commitment towards diversity and inclusion is critical to deliver the best results for children. For this position, eligible and suitable candidates are encouraged to apply.

UNICEF appointments are subject to medical clearance.  Issuance of a visa by the host country of the duty station, which will be facilitated by UNICEF, is required for IP positions. Appointments are also subject to inoculation (vaccination) requirements, including against SARS-CoV-2 (Covid). Government employees that are considered for employment with UNICEF are normally required to resign from their government before taking up an assignment with UNICEF. UNICEF reserves the right to withdraw an offer of appointment, without compensation, if a visa or medical clearance is not obtained, or necessary inoculation requirements are not met, within a reasonable period for any reason.

Only shortlisted candidates will be contacted and advance to the next stage of the selection process.

Advertised: 08 Jun 2023 Central Asia Standard Time
Deadline: 21 Jun 2023 Central Asia Standard Time