Recrutement de 01 Network Security Engineer

Recrutement de 01 Network Security Engineer
Niveau d'études: Non précisé
Expérience: 4 ans
Expire le: 06-09-2022
orange
Cairo, Egypte
Informatiques, Télécommunications
Network Security Engineer

Ref : 565649 | 08 Jun 2022

Date limite de candidature : 06 Sep 2022

Egypt Cairo - Egypte

Votre rôle
As our Security Support Engineer, your responsibilities will include but will not be limited to the following:
- resolve service incidents by troubleshooting & solving faults reported through: PEM Alarms, JDB Tickets, CLARIFY Cases or COM signed e-mails
- perform service changes by assessing risk and implementing requests reported through: MSCT requests, CCS changes, ECM requests
- resolve service problems by performing RCA and designing action plans for unknown errors reported through: Problem Management Dashboard, PEM Alarms, JDB Tickets, CLARIFY Cases or COM signed e-mails
- perform solution releases by authorizing, validating (changes, upgrades, updates, patches and migrations) and implementing it
- perform TAC (Technical Assistance Center) function and manage communication with their vendors in case of Problems (Unknown errors), patches and maintenance
- maintain Security Solutions Configuration Management up to date by adding/modifying CI as implied by incident, change, & release processes
- manage both internal and external customer calls and provide them with regular updates as per support processes
- mentor new comers and security associate and provide them with guidance and technical advices
- perform SIPs actions managed by Senior Security Engineers and update the action plan of the SIP
- perform technical & management escalation as implied by the escalation process to ensure security tasks are progressing toward resolution and/or completion

Votre profil
Must have:
- very good understanding of network security technologies (Checkpoint and PIX Firewalls, Bluecoat & Microsoft ISA Caches/Proxies)
- good understanding of Cisco IDSs and Switches
- knowledge of IT security technologies (TrendMicro, Symantec or McAfee Antivirus, WebWasher & XSTOP URL Filtering)
- excellent understanding of IT & networking fundamentals
- excellent phone business communication & facilitation skills
- good understanding of IT security solutions (Managed Firewalls, Managed Proxies, Managed Antivirus, Managed Switches & Managed IDSs/IDPs)
- good understanding of ITIL incident & change management processes
- B.Sc. of computer, communication or electronics MIS
- at least 6 years of professional experience
- at least 4 years of IT/Network security support technical experience
nice to have:
- knowledge of Apolon & Cisco Managed Switches
- certification in CCNA, CCSA, BCCPA, MCSA and/or UCSA
- soft skills / business courses (Time management, facilitation skills, interpersonal skills . . . etc)

Entité
Customer Services & Operations

Contrat
CDI