Recrutement de 01 SENIOR TELECOMMUNICATIONS TECHNICAL ASSISTANT

Localité : Kenya / Nairobi
Domaine : Télécommunication
Niveau : Non precise
Entreprise recruteur : Organisation des Nations Unies (ONU)

Recrutement de 01 SENIOR TELECOMMUNICATIONS TECHNICAL ASSISTANT
Niveau d'études: Non précisé
Expérience: 2 ans
Expire le: 21-04-2023

ONU Carrière
NAIROBI, KENYA
vacance de poste

Intitulé publication: SENIOR TELECOMMUNICATIONS TECHNICAL ASSISTANT, G7
Intitulé code d’emploi: SENIOR TELECOMMUNICATIONS TECHNICAL ASSISTANT
Département / Bureau: Department for General Assembly and Conference Management – DCS Nairobi
Lieu d'affectation: NAIROBI
Période de candidature: - 21 avril 2023
No de l’appel á candidature: 23-Telecommunications Technology-UNON DCM-204185-R-Nairobi (X)
Staffing Exercise N/A

Valeurs fondamentales de l'ONU: intégrité, professionnalisme, respect de la diversité

Cadre organisationnel
The United Nations Office at Nairobi (UNON) is the UN headquarters in Africa and the Director-General of UNON is the representative of the Secretary-General in Kenya. UNON supports programme implementation of the United Nations Environment Programme (UNEP), the United Nations Human Settlements Programme (UN-Habitat) and the Resident Coordination System (RCS) globally, as well as other UN offices in Kenya, by providing administrative, security, conference and information services (www.unon.org).

This post is located in the Technical Services Unit in the Information Technology Unit (ITU) of the Division of Conference Services (DCS), UNON at the Nairobi duty station. Under the direct supervision of the Chief, ITU/DCS/UNON the incumbent will be responsible for the following functions:

Responsabilités
1. Conference equipment handling and day-to-day operations:
a) Install and test conference equipment;
b) Set up and test conference room as per agreed standards;
c) Perform audio and video recording and process recordings as per clients' requirements;
d) Guide and mentor short term technical staff;
e) Assist interpreters with operational set-ups and monitor operations throughout the meeting;
f) Engage in teamwork with other UNON technical parties with respect to video and tele-conferencing services, network and server support.

2. Maintenance of conference equipment:
a) Conduct quarterly inspections to test, repair and clean conference equipment;
b) Tackle technical issues relating to conference equipment and share information, technological improvement ideas and suggestions with the team members; escalate outstanding unresolved issues;
c) Ensure adequate spare parts are kept in stock;
d) Liaise with internal staff members and external contractors on timely repair or replacement of faulty equipment.

3. Team Co-ordination:
a) Perform the role of supervisor and coordinate the daily operations of the team;
b) Participate in weekly coordination meetings;
c) Conduct resource planning on a weekly basis;
d) Supervise short-term staff;
e) Engage in daily contact with internal stakeholders;
f) Research tools, resources and best practices that will enable the team to perform;
g) Coordinate with the Division of Security & Safety Services (DSS) to ensure safety and security of equipment and delegates in the conference area;
h) Coordinate with Facilities Management and Transport Service to ensure proper upkeep of conference facilities;
i) Research and give feedback on training needs.

4. Inventory and Procurement:
a) Coordinate with Procurement Section to ensure timely acquisition of equipment and services required;
b) Maintain up-to-date records of assets;
c) Conduct quarterly physical inventory checks to ensure up-to-date records;
d) Prepare quarterly report; investigate and report any discrepancies;
e) Perform regular audits;
f) Conduct quarterly IT equipment testing;
g) Ensure timely equipment repairs;
h) Monitor inventory stock levels;
i) Ensure security of DCS assets and maintain keys;
j) Report damaged and lost property to Property Management Unit and DSS.

5 Data analytics;
a) Assists with the collection and analysis of data as well as preparation of data presentations and reports for information sharing, responding to queries, knowledge management, planning and decision making;
b) Assists with visualizations and updating information material such as web pages or brochures.

6. Perform other related duties as may be assigned.

Compétences
PROFESSIONALISM: Ability to apply knowledge and technical skills to install and test relevant equipment, provide maintenance services and user support; ability to perform analysis, modeling and interpretation of data in support of decision-making; shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations; commitment to implementing the goal of gender equality by ensuring the equal participation and full involvement of women and men in all aspects of work.

TEAMWORK: Works collaboratively with colleagues to achieve organizational goals; solicits input by genuinely valuing others ideas and expertise; is willing to learn from others; places team agenda before personal agenda; supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position; shares credit for team accomplishments and accepts joint responsibility for team shortcomings.

TECHNOLOGICAL AWARENESS: Keeps abreast of available technology; understands applicability and limitation of technology to the work of the office; actively seeks to apply technology to appropriate tasks; shows willingness to learn new technology.

Formation
Completion of High school diploma or equivalent is required. Supplementary courses/diplomas in areas of inventory, computer office suites and audio/video (AV) broadcasting are required. Specialized Audio/Video and Information Technology (IT) certifications such as Certified Technology Specialist (CTS), Dante Level 1-3, ITIL Foundation or ITIL Service Operation is desirable.

Passing the Global General Service Test (GGST) is a prerequisite for recruitment consideration in the General Services and related categories in the United Nations Secretariat. Successful passing of the Administrative Support Assessment Test (ASAT) in English at the United Nations Headquarters (UNHQ), Economic Commission for Africa (ECA), Economic and Social Commission for Eastern Asia (ESCWA), United Nations Office at Geneva.

Expérience professionnelle
A minimum of ten (10) years of progressively responsible experience involving computerized general office work and use of Microsoft Office Suite is required.

Experience in audio/video broadcasting in a medium-sized organization is required.

At least two (2) years of experience in activities related to conference servicing in hybrid mode using Remote Simultaneous Interpretation (RSI) platforms in the United Nations system, other intergovernmental organizations, or in the private sector at the international level, is required.

Telecommunications related experience in operating, maintenance and servicing of conference and AV equipment is required.

1 year or more of experience in data analytics or related area is desirable.

Connaissances linguistiques
English and French are the working languages of the United Nations Secretariat. For the post advertised, fluency in English is required. Knowledge of another official United Nations language is an advantage.

NOTE: "fluency equals a rating of "fluent" in all four areas (read, write, speak, understand) and " Knowledge of" equals a rating of " confident" in two of the four areas.

Méthode d'évaluation
Evaluation of qualified candidates may include an assessment exercise which will be followed by competency-based interview.

Notice spéciale
Appointment against this post is for an initial period of one (1) year and may be subject to extension.This position is subject to local recruitment pursuant to staff rule 4.4 of the United Nations Staff Rules. All staff in the General Service and related categories shall be recruited in the country or within commuting distance of each office, irrespective of their nationality and of the length of time they may have been in the country. A staff member subject to local recruitment shall not be eligible for the allowances or benefits exclusively applicable to international recruitment. External candidates will be considered only when no suitable internal candidate from the duty station is identified. The candidate is responsible for any travel expenses incurred to take-up the appointment.

Staff members are subject to the authority of the Secretary-General and to assignment by him or her. In this context, all staff are expected to move periodically to new functions in their careers in accordance with established rules and procedures.

The United Nations Secretariat is committed to achieving 50/50 gender balance in its staff. Female candidates are strongly encouraged to apply for this position.

Internal Applicants – when completing the PHP, ensure ALL fields, ALL professional experience and contact information are completed and up to date. This information is the basis for the hiring manager to assess your eligibility and suitability for the position and to contact you.

At the United Nations, the paramount consideration in the recruitment and employment of staff is the necessity of securing the highest standards of efficiency, competence and integrity, with due regard to geographic diversity. All employment decisions are made on the basis of qualifications and organizational needs. The United Nations is committed to creating a diverse and inclusive environment of mutual respect. The United Nations recruits and employs staff regardless of gender identity, sexual orientation, race, religious, cultural and ethnic backgrounds or disabilities. Reasonable accommodation for applicants with disabilities may be provided to support participation in the recruitment process when requested and indicated in the application.

All applicants are strongly encouraged to apply on-line as soon as possible after the job opening has been posted and well before the deadline stated in the job opening. On-line applications will be acknowledged where an email address has been provided. If you do not receive an email acknowledgement within 24 hours of submission, your application may not have been received. In such cases, please resubmit the application, if necessary. If the problem persists please seek technical assistance through the Inspira "Need Help?" link.

Charte des Nations Unies
Aux termes du paragraphe 3 de l’Article 101 de la Charte des Nations Unies, la considération dominante dans le recrutement du personnel doit être la nécessité d’assurer à l’Organisation les services de personnes possédant les plus hautes qualités de travail, de compétence et d’intégrité. Ne seront pas retenues les candidatures des personnes qui ont commis des violations du droit international des droits de l’homme, des violations du droit international humanitaire, des actes d’exploitation, d’atteintes ou de harcèlement sexuels, ou au sujet desquelles il existe des raisons plausibles de croire qu’elles ont été impliquées dans la commission de tels actes. L’expression « exploitation sexuelle » désigne le fait d’abuser ou de tenter d’abuser d’un état de vulnérabilité, d’un rapport de force inégal ou de rapports de confiance à des fins sexuelles, y compris mais non exclusivement en vue d’en tirer un avantage pécuniaire, social ou politique. On entend par « atteinte sexuelle » toute atteinte physique de nature sexuelle commise par la force, sous la contrainte ou à la faveur d’un rapport inégal, ou la menace d’une telle atteinte. Le harcèlement sexuel s'entend de tout comportement déplacé à connotation sexuelle raisonnablement propre ou de nature à choquer ou humilier, lorsqu'il entrave la bonne marche du service, est présenté comme une condition d'emploi ou crée au lieu de travail un climat d'intimidation, d'hostilité ou de vexation, et lorsque ce comportement est assez grave pour justifier le licenciement de son auteur. La candidature de personnes qui ont commis des infractions autres que des infractions mineures au code de la route ne sera pas retenue.

Sera dûment prise en considération l'importance d'un recrutement effectué sur une base géographique aussi large que possible. Aucune restriction ne sera imposée par l'Organisation à l'accès des hommes et des femmes, dans des conditions égales, à toutes les fonctions, dans ses organes principaux et subsidiaires. Le Secrétariat de l'Organisation des Nations Unies est un espace non-fumeurs.

La considération dominante dans l’engagement, la mutation ou la promotion du personnel est la nécessité de s’assurer les services de personnes possédant les plus hautes qualités de travail, de compétence et d’intégrité. En acceptant une offre d’engagement, les membres du personnel sont soumis(es) à l’autorité du Secrétaire général, qui peut leur assigner l’une quelconque des tâches ou l’un quelconque des postes de l’Organisation des Nations Unies, conformément à l’alinéa c) de l’article 1.2 du Statut du personnel. Dans ce contexte, tous les membres du personnel recrutés sur le plan international sont tenus de changer de fonctions périodiquement à l’intérieur d’un même lieu d’affectation ou dans un autre lieu d’affectation, dans les conditions fixées par le Secrétaire général.

Les candidats sont invités à respecter scrupuleusement toutes les instructions disponibles sur la plateforme de recrutement en ligne Inspira. Pour des informations plus détaillées, ils ou elles peuvent consulter le manuel d'instructions pour le candidat, en cliquant sur le lien hypertexte « Manuels » sur le côté supérieur droit de la page d'accueil de leur compte Inspira.

Les candidatures feront l'objet d'une évaluation et d'un examen préalables sur la base des informations soumises conformément aux critères d'évaluation de l'avis de vacance de poste et aux dispositions législatives internes applicables de l'Organisation des Nations Unies, notamment la Charte des Nations Unies, les résolutions de l'Assemblée générale, le Statut et le Règlement du personnel, les textes administratives et les directives. Les candidats doivent fournir des informations exhaustives et précises conformément aux instructions fournies sur la plateforme Inspira. Une fois la candidature envoyée, aucune modification, suppression ou révision, ni aucun ajout ou changement ne pourra être fait. Il sera procédé à une vérification des références des candidats faisant l'objet d'une attention particulière pour s'assurer de l'exactitude des renseignements qu’ils ont fournis dans leur candidature.

Les avis de vacance de postes publiés sur le Portail des carrières sont retirés à 11:59 p.m. (heure de New York), le jour de la date limite de dépôt des candidatures.

Aucun frais de dossier
L’ONU NE PERÇOIT DE FRAIS À AUCUN STADE DU RECRUTEMENT (DÉPÔT OU TRAITEMENT DE LA CANDIDATURE, ENTRETIEN, FORMATION, ETC.), ET ELLE NE DEMANDE AUCUNE INFORMATION BANCAIRE.

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