Recrutement de 01 TELECOMMUNICATIONS TECHNICAL ASSISTANT

Localité : Ethiopie / Addis Ababa
Domaine : Télécommunication
Niveau : Non precise
Entreprise recruteur : Organisation des Nations Unies (ONU)

Recrutement de 01 TELECOMMUNICATIONS TECHNICAL ASSISTANT
Niveau d'études: Non précisé
Expérience: 7 ans
Expire le: 06-04-2023

ONU Carrière
ADDIS ABABA, ETHIOPIE
vacance de poste

Intitulé publication: TELECOMMUNICATIONS TECHNICAL ASSISTANT, G6
Intitulé code d’emploi: TELECOMMUNICATIONS TECHNICAL ASSISTANT
Département / Bureau: Commission économique pour l'Afrique
Lieu d'affectation: ADDIS ABABA
Période de candidature: - 06 avril 2023
No de l’appel á candidature: 23-Telecommunications Technology-ECA-203584-R-Addis Ababa (R)
Staffing Exercise N/A

Valeurs fondamentales de l'ONU: intégrité, professionnalisme, respect de la diversité

Cadre organisationnel
ECA's mission is to deliver ideas and actions for an empowered and transformed Africa;
informed by the 2030 Agenda and Agenda 2063.

The mission will be guided by ECA's five strategic directions which are: Advancing ECA's position as a premier knowledge institution that builds on its unique position and privilege to bring global solutions to the continent's problems and take local solutions to the continent; developing macroeconomic and structural policy options to accelerate economic diversification and job creation; designing and implementing innovative financing models for infrastructure, and for human, physical and social assets for a transforming Africa; contributing solutions to regional and transboundary challenges, with a focus on peace security and social inclusion as an important development nexus; advocating Africa's position at the global level and developing regional responses as a contribution to global governance issues.

This position is located in the Publications, Conferences and Knowledge Management Division (PCKMD), Information and Communications Technology Services Section (ICTSS), User Services Unit (USU). The Telecommunications Technical Assistant reports to the Telecommunications Engineer:

Responsabilités
Within delegated authority, the telecommunications technical assistant:
Voice and Messaging Operations:
• Installs and assists in testing and commissioning various telecommunications equipment.
• Monitors and tests the daily electronic operations of UN telecommunications equipment, including the quality of transmission facilities and affect corrections as required.
• Conducts on-going analysis of equipment to ensure proper operation and to determine if modifications are necessary.
• Maintains equipment inventory to ensure that operational needs of field and local offices are met.
• Gathers statistical data on equipment and communications to determine their efficiency and methods for their improvement.
• Receives, tests, and installs telecommunications hardware and software.
• Provides hardware and software troubleshooting support to various office locations, seeking technical advice and support from telecom/info technology staff as required.
• Performs maintenance and minor repairs on hardware equipment.
• Produces monthly activity reports; assists in large projects when services are to be provided in new locations such as analyzing user requests, preparing wiring layouts and wiring termination details, supervising and testing cable plants and equipment installed by vendors.
• Programs hardware and software parameters of telecommunication equipment.
• Gathers and analyzes statistical data on operational performance of telecommunication equipment.
• Prepares engineering drawings such as schematic drawings, system layouts, terminations details, wiring diagrams, etc.
• Provides assistance in workflow analysis of existing procedures and drafting of new workflow to change operating environment or optimize operation.
• Performs other related duties as required.

Audio/Visual Conference Services
• Installs and assists in testing and commissioning various videoconference equipment;
• Monitors and tests the daily electronic operations of UN videoconference equipment, including the quality of transmission facilities and affect corrections as required.
• Conducts on-going analysis of videoconference equipment to ensure proper operation and to determine if modifications are necessary.
• Receives, tests, and installs technology and videoconference hardware and software;
• Performs maintenance and minor repairs on videoconference equipment.
• Programs hardware and software parameters of videoconference equipment.
• Gathers and analyzes statistical data on operational performance of videoconference equipment.
• Performs other related duties as required.

Radio Communications and Video Surveillance System Installation and Maintenance
• Installs and assists in testing and commissioning various radio communications and video surveillance equipment.
• Monitors and tests the daily electronic operations of UN radio communications and video surveillance equipment, including the quality of transmission facilities and affect corrections as required.
• Conducts on-going analysis of radio communications and video surveillance equipment to ensure proper operation and to determine if modifications are necessary.
• Receives, tests, and installs technology and radio communications and video surveillance hardware and software.
• Performs maintenance and minor repairs on radio communications and video surveillance equipment.
• Programs hardware and software parameters of radio communications and video surveillance equipment.
• Gathers and analyzes statistical data on operational performance of radio communications and video surveillance equipment.
• Assists with the collection and analysis of data as well as preparation of data presentations and reports for information sharing, responding to queries, knowledge management, planning and decision making.
• Performs other related duties as required

Billing:
• Processes the recovery all telephone invoices that are due for mission related business and recovery of costs for private use;
• Reports to the Unit Supervisor on all pending and processed invoice transactions;
• Liaises with the Finance Section on telephone charges to be recovered from staff and timely payment of service provider invoices;
• Liaises with officials from the Service Providers, UN agencies and fonds and staff members in connection with telephone related matters ensuring they are in compliance with standing Instructions and procedures to avoid abuse of telephone systems;
• Prepares business related memoranda, email and/or facsimile correspondence in response to queries from Telephone Service Provider companies, Internet providers and staff members;
• Maintains comprehensive filing system of invoices, statements and correspondence for all telephone systems, including issue and return vouchers for mobile and satellite SIM cards.

Communications Centre Support:
• Processes all incoming and outgoing Code Cables and facsimiles in a timely and efficient manner; observes and monitors reliability of the communications equipment facilities;
• Assists in the maintenance of a proper filing system of all outgoing and incoming daily correspondences.
• Assists in identifying files for archiving and performing the same using appropriate electronic archiving systems.
• Opens and closes new logging sheets for the proper recording of new outgoing and incoming messages.
• Provides first level maintenance to equipment used by the facility;
• Respects and observes the confidentiality of any or all of the documents that flow through the Communications Centre.
• Assists with the collection and analysis of data as well as preparation of data presentations and reports for information sharing, responding to queries, knowledge management, planning and decision making.
• Assists with visualizations and updating information material such as web pages or brochures.

Compétences
•Professionalism: Knowledge of telecommunication equipment, principles of operations, including local area networks, satellites, radio and video surveillance systems, voice and messaging systems. Knowledge of satellite earth station technology, and principles of analog and digital transmission. Knowledge of synchronous and asynchronous data interface standards and protocols. Knowledge of satellite modem, CSU/DSU, and digital line driver operation. Ability to apply knowledge and technical skills to install and test relevant equipment, provide maintenance services and user support. Ability to assist with analog and digital transmission facility testing and troubleshooting. The ability to perform analysis, modeling and interpretation of data in support of decision-making. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Commitment to implementing the goal of gender equality by ensuring the equal participation and full involvement of women and men in all aspects of work.

•Teamwork: Works collaboratively with colleagues to achieve organizational goals; solicits input by genuinely valuing others’ ideas and expertise; is willing to learn from others; places team agenda before personal agenda; supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position; shares credit for team accomplishments and accepts joint responsibility for team shortcomings.

•Client Orientation: Considers all those to whom services are provided to be “clients” and seeks to see things from clients’ point of view; establishes and maintains productive partnerships with clients by gaining their trust and respect; identifies clients’ needs and matches them to appropriate solutions; monitors ongoing developments inside and outside the clients’ environment to keep informed and anticipate problems; keeps clients informed of progress or setbacks in projects; meets timeline for delivery of products or services to client.

Formation
High school diploma or equivalent is required. Additional technical or vocational training in telecommunications or another related field is required. Any relevant industry certifications are desirable.


Expérience professionnelle
A minimum of seven years of progressively responsible work experience in telecommunications or a related area is required.

Proven experience with installations, operations and maintenance of Unified Communications systems, as well as structured cabling installations and troubleshooting is required.

Experience with Call Center systems, Electronic Signage, Digital Content distribution and other related systems is desirable.

One year or more of experience in data analytics or related area is desirable.

Connaissances linguistiques
English and French are the working languages of the United Nations Secretariat. For the position advertised, fluency in English is required. Knowledge of another official United Nations language is an advantage.

Méthode d'évaluation
Evaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview.

Notice spéciale
Passing the Global General Service Test (GGST) is a prerequisite for recruitment consideration in the General Services and related categories in the United Nations Secretariat. Applicants who have not passed the GGST at the time of application may be invited for the test after submitting an application. Staff members who were granted a fixed-term, continuing or permanent appointment as a result of having passed a predecessor test recognized by the Office of Human Resources Management, and who have continuously held such appointments, are not required to take the new test. Having passed the Administrative Support Assessment Test [in English] at the United Nations Headquarters or one of the United Nations Offices Away from Headquarters (OAHs) may be accepted in lieu of the GGST.

This position is subject to local recruitment pursuant to staff rule 4.4 of the United Nations Staff Rules. All staff in the General Service and related categories shall be recruited in the country or within commuting distance of each office, irrespective of their nationality and of the length of time they may have been in the country. A staff member subject to local recruitment shall not be eligible for the allowances or benefits exclusively applicable to international recruitment.

The United Nations Secretariat is committed to achieving 50/50 gender balance in its staff. Female candidates are strongly encouraged to apply for this position.

Staff members are subject to the authority of the Secretary-General and to assignment by him or her. In this context, all staff are expected to move periodically to new functions in their careers in accordance with established rules and procedures.

At the United Nations, the paramount consideration in the recruitment and employment of staff is the necessity of securing the highest standards of efficiency, competence and integrity, with due regard to geographic diversity. All employment decisions are made on the basis of qualifications and organizational needs. The United Nations is committed to creating a diverse and inclusive environment of mutual respect. The United Nations recruits and employs staff regardless of gender identity, sexual orientation, race, religious, cultural and ethnic backgrounds or disabilities. Reasonable accommodation for applicants with disabilities may be provided to support participation in the recruitment process when requested and indicated in the application.

Charte des Nations Unies
Aux termes du paragraphe 3 de l’Article 101 de la Charte des Nations Unies, la considération dominante dans le recrutement du personnel doit être la nécessité d’assurer à l’Organisation les services de personnes possédant les plus hautes qualités de travail, de compétence et d’intégrité. Ne seront pas retenues les candidatures des personnes qui ont commis des violations du droit international des droits de l’homme, des violations du droit international humanitaire, des actes d’exploitation, d’atteintes ou de harcèlement sexuels, ou au sujet desquelles il existe des raisons plausibles de croire qu’elles ont été impliquées dans la commission de tels actes. L’expression « exploitation sexuelle » désigne le fait d’abuser ou de tenter d’abuser d’un état de vulnérabilité, d’un rapport de force inégal ou de rapports de confiance à des fins sexuelles, y compris mais non exclusivement en vue d’en tirer un avantage pécuniaire, social ou politique. On entend par « atteinte sexuelle » toute atteinte physique de nature sexuelle commise par la force, sous la contrainte ou à la faveur d’un rapport inégal, ou la menace d’une telle atteinte. Le harcèlement sexuel s'entend de tout comportement déplacé à connotation sexuelle raisonnablement propre ou de nature à choquer ou humilier, lorsqu'il entrave la bonne marche du service, est présenté comme une condition d'emploi ou crée au lieu de travail un climat d'intimidation, d'hostilité ou de vexation, et lorsque ce comportement est assez grave pour justifier le licenciement de son auteur. La candidature de personnes qui ont commis des infractions autres que des infractions mineures au code de la route ne sera pas retenue.

Sera dûment prise en considération l'importance d'un recrutement effectué sur une base géographique aussi large que possible. Aucune restriction ne sera imposée par l'Organisation à l'accès des hommes et des femmes, dans des conditions égales, à toutes les fonctions, dans ses organes principaux et subsidiaires. Le Secrétariat de l'Organisation des Nations Unies est un espace non-fumeurs.

La considération dominante dans l’engagement, la mutation ou la promotion du personnel est la nécessité de s’assurer les services de personnes possédant les plus hautes qualités de travail, de compétence et d’intégrité. En acceptant une offre d’engagement, les membres du personnel sont soumis(es) à l’autorité du Secrétaire général, qui peut leur assigner l’une quelconque des tâches ou l’un quelconque des postes de l’Organisation des Nations Unies, conformément à l’alinéa c) de l’article 1.2 du Statut du personnel. Dans ce contexte, tous les membres du personnel recrutés sur le plan international sont tenus de changer de fonctions périodiquement à l’intérieur d’un même lieu d’affectation ou dans un autre lieu d’affectation, dans les conditions fixées par le Secrétaire général.

Les candidats sont invités à respecter scrupuleusement toutes les instructions disponibles sur la plateforme de recrutement en ligne Inspira. Pour des informations plus détaillées, ils ou elles peuvent consulter le manuel d'instructions pour le candidat, en cliquant sur le lien hypertexte « Manuels » sur le côté supérieur droit de la page d'accueil de leur compte Inspira.

Les candidatures feront l'objet d'une évaluation et d'un examen préalables sur la base des informations soumises conformément aux critères d'évaluation de l'avis de vacance de poste et aux dispositions législatives internes applicables de l'Organisation des Nations Unies, notamment la Charte des Nations Unies, les résolutions de l'Assemblée générale, le Statut et le Règlement du personnel, les textes administratives et les directives. Les candidats doivent fournir des informations exhaustives et précises conformément aux instructions fournies sur la plateforme Inspira. Une fois la candidature envoyée, aucune modification, suppression ou révision, ni aucun ajout ou changement ne pourra être fait. Il sera procédé à une vérification des références des candidats faisant l'objet d'une attention particulière pour s'assurer de l'exactitude des renseignements qu’ils ont fournis dans leur candidature.

Les avis de vacance de postes publiés sur le Portail des carrières sont retirés à 11:59 p.m. (heure de New York), le jour de la date limite de dépôt des candidatures.

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